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Relationship Officer - Housing Finance

Pan Asia Banking Corporation PLC · Western Province, Sri Lanka

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About the Job:We are looking for a proactive, results-oriented, and customer-focused professional to join our Retail Credit Department as a Relationship Officer to Housing Loans segment. The selected candidate will be responsible for driving housing loan sales, developing and maintaining strong customer and business partner relationships, identifying new business opportunities, and supporting the growth of the Bank's housing loan portfolio while ensuring compliance with internal policies and regulatory requirements.

Key Responsibilities

Drive the acquisition of housing loans by proactively identifying opportunities, generating leads, and achieving assigned sales targets while contributing to the growth of the Bank’s retail asset portfolio.Build and strengthen strategic relationships with customers, real estate agents, property developers, and other referral partners to create a sustainable pipeline of quality business opportunities.Partner closely with branch teams and internal stakeholders to execute targeted sales campaigns, customer engagement initiatives, and promotional activities to maximize market penetration and product visibility.Explore and capitalize on emerging market opportunities, develop effective business development strategies, and actively expand the housing loan customer base within assigned territories.Deliver exceptional customer service throughout the sales journey, providing tailored financial solutions and ensuring a seamless customer experience from lead generation to loan disbursement.Monitor competitor activities, market trends, and customer needs to identify growth opportunities and strengthen the Bank's competitive position in the housing finance market.Prepare and present periodic sales performance reports, pipeline updates, and market insights to support informed decision-making and business growth initiatives.Candidate Requirements:Part qualification in Banking (IBSL) or a professional qualification in Sales, Marketing, Business Management, or a related discipline from a recognized institution.Minimum 03 - 05 years of experience in housing loans, consumer assets, retail banking, or a similar sales-oriented role within a bank or financial institution.Strong knowledge of housing loan products, retail lending solutions, credit appraisal, and risk assessment.Proven track record in achieving sales targets, business development, customer acquisition, and relationship management.Excellent communication, negotiation, analytical, and sales closing skillsAbility to work independently and thrive in a target-driven environment.