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Reliability Manager

Hilton San Diego Commercial Services Complex · Dubai, United Arab Emirates

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Role Description The Reliability Manager is a part-time, hybrid role based in Dubai, United Arab Emirates, with a combination of on-site work and approved work-from-home arrangements. This role focuses on improving operational reliability for the Hilton San Diego Commercial Services Complex through data-driven analysis, process optimization, and proactive risk management. Day-to-day responsibilities include monitoring performance metrics, identifying recurring issues, and collaborating with property teams to implement preventive maintenance and process improvements. The Reliability Manager will develop and maintain reliability standards, document procedures, and support cross-functional initiatives that enhance service quality and reduce downtime. This position also involves preparing reports for leadership, coordinating with technical and operations stakeholders, and contributing to continuous improvement projects across the three properties.QualificationsCandidates should possess strong reliability engineering and operations skills, such as root cause analysis, failure mode assessment, and preventive maintenance planning.Candidates should possess data and analytical skills, including performance measurement, trend analysis, and use of reliability or asset management software tools.Candidates should possess process improvement and project management skills, such as workflow optimization, documentation of standards, and cross-functional coordination.Candidates should possess communication and collaboration skills, including clear report writing, stakeholder engagement, and the ability to work effectively with multi-site and multicultural teams.Candidates should possess general technical and business skills relevant to hospitality operations, including basic understanding of building systems, service quality, and guest experience impacts.Relevant qualifications include a bachelor’s degree in engineering, operations management, or a related field, or equivalent practical experience.Experience in hospitality, facilities management, or multi-property operations, as well as familiarity with international work environments, is highly beneficial.Ability to manage part-time hybrid work proactively, prioritize tasks independently, and maintain high standards of integrity and compliance.