Remote German Customer Advisor

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Athens, Greece for a role as a German Customer Service Agent.Why a German Customer Service Agent role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provideRequirementsRequirementsWhat do you need to be successful at this job?
• Fluent in German, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 EnglishBenefitsBy joining this role, this is what you can expect:Competitive remuneration schemeStandard working scheduleSocial package including: additional healthcare insurance, gift vouchers, sports card discountsTo participate in company initiatives - charity activities, team building, sports events, internal competitionsOpportunities for a long-term professional careerEntitlement to company internal training and development according to global standards Make it your Next Job Without Boundaries! Get to know more about Atlean World Atlean World is going to be your recruitment partner during the whole journey:Guiding Your Odyssey with Atlean WorldPersonal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you. After you apply, you will receive more detailed information about the opportunities available. Please remember: your CV must be sent in English. To join this journey, you should be a resident of a country within the European Union. Ready for your next adventure? Apply now with Atlean World and let's make it happen together!