Research Coordinator
Insight Global · San Diego, CA
Apply & track with Apply EdgeWe are seeking a detail-oriented and empathetic User Researcher to facilitate research sessions with participants testing a wearable prototype device in a healthcare setting. This role is critical to ensuring smooth study execution and gathering valuable insights for product development.This project starts early September and runs until 2027.Schedule: Full time Mon - Friday, 8am -6:30pm*, potential saturday work Project Duration: Sept - End of 2026 *potential extensionQualifications:•BA Degree in Biomedical Engineering or similar fields•Strong communication and interpersonal skills.•Ability to follow structured protocols while adapting to participant needs.•Experience troubleshooting wearable technology, healthtech prototypes or medical devices•Detail-oriented with excellent organizational skills•Prior experience working as a studies facilitator or usability tester•Project coordination background and attention to detailKey Responsibilities:•Coordinate and conduct user study sessions, ensuring participants feel comfortable and informed.•Engage in one-on-one interaction with each participant throughout the session.•Instruct participants on how to interact with the study prototype device, following the research protocol.•Observe and document participant interactions, behaviors, and feedback accurately.•Take detailed notes on errors, issues, and important information related to the specific protocol you are running.•Troubleshoot basic device issues during sessions and escalate technical problems when needed.•Maintain confidentiality and adhere to the organization’s standards.•Provide clear, concise summaries of findingsCompensation: $30/hr to 40/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.