Resort Operations Coordinator / Event Helper

🌟 We’re Hiring: Resort Operations Coordinator / Event Helper📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a hospitality and leisure organization supporting resort operations, guest experiences, events, recreation, and service coordination. Our teams work across guest services, events, food and beverage, housekeeping, maintenance, entertainment, vendors, and external partners to deliver smooth and memorable resort experiences.We value hospitality, teamwork, organization, responsiveness, and attention to detail. We are looking for a proactive professional who can coordinate operational activities and provide reliable administrative and event support.The RoleWe are seeking an experienced Resort Operations Coordinator / Event Helper to support resort administration, guest activities, event coordination, vendor communication, scheduling, documentation, and day-to-day operational follow-up.The ideal candidate is service-oriented, organized, energetic, and comfortable coordinating multiple activities while maintaining professional communication with guests, suppliers, event teams, and management.Key ResponsibilitiesSupport daily resort operations and administrative coordination.Assist with planning and coordinating guest activities, entertainment, meetings, celebrations, conferences, and special events.Maintain event schedules, activity calendars, guest lists, vendor information, and operational checklists.Coordinate with front office, housekeeping, food and beverage, recreation, maintenance, security, and management teams.Assist with event setup, room preparation, equipment requirements, signage, seating arrangements, decorations, and approved event materials.Coordinate supplier and vendor arrival times, deliveries, access arrangements, and service schedules.Follow up with vendors, contractors, entertainers, event suppliers, and internal teams regarding outstanding requirements.Assist with guest registrations, event check-in, invitations, confirmations, activity bookings, and attendance records.Respond to guest inquiries regarding events, activities, schedules, facilities, and approved resort services.Maintain accurate guest and event information in approved systems and administrative trackers.Assist with VIP guest arrangements, special occasions, corporate events, and group activities.Monitor event and activity schedules and promptly communicate changes to relevant teams.Prepare daily event briefs, operational checklists, schedules, guest information, and post-event reports.Track event supplies, equipment, promotional materials, uniforms, signage, and other operational resources.Coordinate with procurement and finance teams regarding approved purchases, supplier quotations, invoices, and event-related expenses.Assist with monitoring event budgets, purchase orders, supplier invoices, and supporting documentation.Support guest-service requests during events and coordinate with the appropriate department for resolution.Record guest feedback, complaints, service issues, and event observations for management review.Assist with post-event reconciliation, supplier follow-up, equipment returns, and documentation.Maintain organized digital and physical records of events, suppliers, guest communications, invoices, and operational documents.Support resort promotions, seasonal activities, themed events, and guest-experience initiatives.Assist with operational meetings and distribute relevant schedules, action items, and follow-up information.Coordinate with external partners for approved tours, transportation, activities, entertainment, and guest experiences.Maintain professional relationships with guests, colleagues, suppliers, contractors, and event partners.Follow resort health and safety, security, emergency, privacy, and guest-service procedures.Escalate emergencies, security concerns, serious complaints, or safety incidents immediately through established procedures.Maintain confidentiality of guest information, event details, commercial information, and company records.RequirementsBachelor’s degree or equivalent qualification in Hospitality Management, Tourism, Event Management, Business Administration, or a related field is preferred.3+ years of professional experience in resort operations, hotel operations, events, guest services, tourism, or hospitality administration is preferred.Good understanding of hospitality operations, event coordination, guest services, and vendor management.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, Mandarin, French, Russian, or German are advantageous.Strong organizational, interpersonal, scheduling, and problem-solving skills.Friendly, professional, energetic, and service-oriented personality.Excellent attention to detail and ability to coordinate multiple activities simultaneously.Strong customer-service skills and ability to remain calm under pressure.Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Google Workspace, and event-management systems.Experience with PMS, CRM, event-management, booking, or hospitality platforms is advantageous.UAE or GCC hospitality experience is advantageous.Experience with resorts, hotels, luxury hospitality, conference venues, tourism companies, or event agencies is advantageous.Hospitality, tourism, event-management, customer-service, or related certifications are advantageous but not required.What We OfferFlexible part-time working opportunities within a professional resort, hospitality, and events environment.Competitive compensation aligned with experience, event-coordination expertise, and responsibilities.Opportunity to develop expertise across resort operations, event management, guest relations, vendor coordination, and customer experience.Exposure to diverse hospitality operations, premium guest experiences, events, entertainment, tourism services, and international customers.Professional development opportunities and continuous learning in hospitality, event coordination, operations management, and guest experience.A dynamic and collaborative environment where professionalism, teamwork, creativity, responsiveness, and guest satisfaction are highly valued.