Restaurant General Manager

About the RoleWe are seeking an experienced, motivated, and guest-focused Restaurant General Manager to lead the daily operations of our restaurant. The General Manager will be responsible for driving sales and profitability, maintaining exceptional service standards, developing a high-performing team, and ensuring a safe, efficient, and welcoming environment for guests and employees.If you are an energetic hospitality professional who is passionate about people, service, and restaurant performance, we would love to hear from you.Key ResponsibilitiesOperationsOversee all day-to-day restaurant operations and ensure smooth service.Maintain consistently high standards for food quality, service, cleanliness, and guest experience.Ensure compliance with company policies, health and safety regulations, and local requirements.Monitor opening, closing, cash-handling, inventory, and operational procedures.Identify operational challenges and implement effective solutions.Leadership & Team DevelopmentRecruit, train, coach, and retain talented restaurant employees.Build a positive, accountable, and performance-driven team culture.Conduct regular performance reviews and provide ongoing feedback.Develop supervisors and managers for career progression.Create effective staff schedules based on business needs and labour targets.Financial & Business ManagementDrive sales, profitability, and overall restaurant performance.Manage labour, food, beverage, and operating costs within established budgets.Review financial and operational reports and take corrective action when necessary.Control inventory, minimise waste, and prevent loss.Develop and execute strategies to increase sales and guest traffic.Guest ExperienceDeliver an exceptional and consistent guest experience.Handle guest feedback, complaints, and service recovery professionally.Build strong relationships with regular guests and the local community.Ensure the restaurant consistently reflects the brand's service standards.Food Safety & QualityEnsure compliance with food safety, sanitation, and hygiene standards.Maintain proper food handling, storage, temperature control, and cleaning procedures.Conduct regular quality and safety inspections.Ensure all team members receive appropriate food safety training.Qualifications3–5+ years of restaurant management experience, preferably as a General Manager or senior restaurant manager.Strong understanding of restaurant operations, labor management, inventory, and cost control.Proven ability to lead, motivate, and develop a diverse team.Strong financial and analytical skills.Excellent communication and problem-solving abilities.Ability to work effectively in a fast-paced, high-volume environment.Strong guest-service orientation.Knowledge of food safety and workplace health and safety standards.Proficiency with POS systems and restaurant management software.Flexibility to work evenings, weekends, and holidays as required.