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Restaurant General Manager

Carrot Express · New York City Metropolitan Area

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Company Description Carrot Express is a fast-growing restaurant brand built on a passion for simple, flavorful food made with real ingredients. What began over 30 years ago in a small gas station space on Alton Road in South Beach has grown into a beloved destination for fresh, vibrant meals. The company now operates 30 locations across Florida and New York, with continued expansion planned. Carrot Express is committed to serving communities with a creative, feel-good menu made from natural, high-quality ingredients. Team members enjoy a welcoming, energetic environment focused on helping guests enjoy real food that fits into everyday life.Role Description The Restaurant General Manager is responsible for leading daily operations and ensuring an exceptional guest experience at a Carrot Express location in the New York City Metropolitan Area. This full-time, on-site role oversees all aspects of the restaurant, including staffing, service standards, food quality, cleanliness, and adherence to brand guidelines. The General Manager leads, trains, and supports team members, manages schedules, and fosters a positive, inclusive work culture. Day-to-day responsibilities include monitoring sales and costs, managing inventory, overseeing cash handling, and ensuring compliance with safety, health, and sanitation regulations. The role also focuses on building strong customer relationships, handling guest feedback, and driving operational efficiency and profitability in alignment with Carrot Express values.QualificationsStrong financial and operational management skills, including P&L Management and Budgeting.Proven ability to drive Customer Satisfaction through excellent Customer Service and guest engagement.Experience in Hiring, training, and developing diverse, high-performing restaurant teams.Previous leadership experience in restaurant or hospitality management, preferably in fast-casual or quick-service environments.Knowledge of food safety, health, and sanitation standards, with a commitment to a clean and safe workplace.Excellent communication, problem-solving, and organizational skills, with the ability to work in a fast-paced setting.Ability to work a flexible schedule, including weekends and holidays, as needed for restaurant operations.High school diploma or equivalent required; additional education in hospitality, business, or management is a plus.Compensation $65000-$75000 annually plus bonus