Restaurant Hostess

Company DescriptionWe are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.Salaries And BenefitsCompetitive SalaryDuty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaksVacation tickets /benefits provided by the hotelMedical Insurance ProvidedJob DescriptionWe invite you to join the world of luxury hospitality at Rixos Premium Dubai as our new Restaurant Hostess to provide an appropriate welcome at Turquoise Restaurant for guests, to handle table reservations and effectively control the flow of guests. This position reports to Supervisor.Key Roles & ResponsibilitiesProvide a warm and friendly welcome, leading guests and seating them at their tableTake telephone bookings and maintain a clear and organized reservations Assist in the set-up of tables and displaysMaintain and update guest databaseTo ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactionsBe attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/ManagerTo undertake service training lead by the outlet Departmental Trainer/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standardsTo ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely mannerTo support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc. Maintain cleanliness of hostess station and surrounding areas, as well as of all menusMaintain good working relationship with own colleagues, and all other departmentsCorrect preparation of all necessary operational material in the back officeLearn safety, sanitation and hygiene policiesPresent check to guests and perform cashiering function if neededEffectively control guest flow in the restaurant ensuring maximum turnoverEnsure the restaurant is ready to receive guests prior to opening and that both staff and tables are ready in line with opening standardsCarry out any other duties as and when assigned by the Management of the HotelAssist other Food & Beverage Outlets in their operations within peak times when neededQualificationsWhat will you bring to this role? PERSONAL ATTRIBUTESExcellent reading, writing and oral proficiency in EnglishSecondary foreign language is an asset ( Russian, Arabic)Well-presented and professionally groomed at all timesStrong interpersonal skills and able to establish a good rapport with guests Computer knowledge (Microsoft Excel, Word, PowerPoint) Eagerness to learn and share knowledge with the TeamEmbrace the Rixos brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected. QualificationsSecondary educationExperience1 year Hotel experience in F&B