Restaurant Manager

Leading regional hospitality group looking to hire Restaurant Managers to join our hospitality group in Dubai, United Arab Emirates. The preferred candidates must have extensive hospitality management experience, preferably specializing in Lebanese food.Job profile:A minimum of 10 years of experience in managing restaurant operationsGood command of Arabic and EnglishNeat, clean and well-groomed appearancePleasant personality and positive attitudeExcellent customer service skillsExcellent management and leadership skillsDuties and responsibilities:Highest on ground authority in relation to restaurant operationsAssume responsibility for the day to day operations of the restaurant to ensure efficiency and profitabilitySupervise the management of all the restaurant departments on a daily basisInsure Operations Manager is briefed and up to date with main developmentsAnalyze daily reports of different departments (sales, service, food cost, administration)Work with kitchen management to insure operations efficiencyFollow up daily operation and ensure a smooth workflow with a close coordination with the Operations ManagerEnsure the highest levels of client satisfaction by managing clients requests and anticipating their needsHandle and follow up on customer complaints when neededEnsure that the property, its inventories and other physical assets are always in the best of conditionsReview and monitor inventory, requisitions, and cost control reportsOutlet voids and discounts reports and necessary auditConfirm all deliveries received to all outletsEnforce the implementation of and adherence to all policies and proceduresPrepare end-of-day reports and ensure that all cashiers accounts are balanced, and no discrepancy is reportedMaintain high standards of quality control and health and safetyHandle the outlet cash sales, cash float, and petty cashMake sure all outlet premises are cleanCommunicate with kitchen team members to be aware of any missing menu itemsEnsure that all communication between the Front of House (FOH) and Heart of House (HOH) is accurateEncourage cooperative and consistent levels of communication between all employees and managementCreate and maintain the employee schedule and track absenteeismSupervise employee breaks and make sure all staff members are available during rush hoursProvide leadership and team building for staffProvide instruction for employees and coach them to improve learning and enhance performanceSet the standards for all employees to maintain high-quality and consistent customer serviceHandle all customer related complaints and submit a monthly report to the Operations ManagerInvestigate and resolve food quality issues and service complaintsTaking decisions relates to his outlet operationsLead by exampleImplement the company culture and mindset