Restaurant Manager

JOB DESCRIPTIONPosition: Restaurant ManagerDepartment: Food & Beverage OperationsLocation: Abu DhabiReports To: F&B ManagerSalaryAED 14,000 SalaryJob PurposeThe Restaurant Manager is responsible for overseeing the daily operations of a fine dining restaurant, ensuring exceptional guest experiences, operational excellence, and high service standards in line with luxury hospitality expectations.The role manages all front-of-house restaurant operations including service delivery, team leadership, guest relations, financial performance, training, and coordination with culinary and supporting departments to ensure smooth and efficient operations.Main Duties & ResponsibilitiesRestaurant OperationsManage the overall day-to-day operations of the fine dining restaurant.Ensure all service standards, operational procedures, and guest experience expectations are consistently maintained.Monitor restaurant setup, cleanliness, ambience, presentation, and service flow.Ensure smooth coordination between front-of-house and kitchen operations.Handle guest feedback, complaints, and service recovery professionally and efficiently.Maintain high levels of guest satisfaction and repeat business.Team Leadership & Staff ManagementLead, supervise, and motivate the restaurant team including supervisors, captains, hosts, bartenders, and waitstaff.Conduct daily briefings and communicate operational updates to the team.Manage staff scheduling, duty rosters, attendance, and manpower allocation.Ensure all colleagues maintain grooming, hygiene, and professional presentation standards.Support recruitment, onboarding, training, and performance management initiatives.Foster a positive, collaborative, and service-driven working environment.Guest Experience & Service ExcellencePersonally engage with guests to ensure a personalized and memorable dining experience.Maintain strong knowledge of menus, beverages, promotions, and fine dining service etiquette.Ensure VIP guests and special requests are handled with attention to detail.Monitor service quality and continuously improve guest satisfaction levels.Financial & Commercial ResponsibilitiesSupport achievement of revenue targets, profitability, and cost control objectives.Monitor daily sales performance and operational expenses.Control wastage, breakage, and inventory usage.Assist in budgeting, forecasting, and financial reporting.Ensure accurate billing, cashiering, and closing procedures.Inventory & ComplianceCoordinate with purchasing and stores regarding operational requirements.Monitor stock levels of beverages, operating supplies, and restaurant equipment.Ensure compliance with hygiene, health, safety, and municipality regulations.Maintain HACCP and food safety standards at all times.Events & PromotionsSupport execution of private dining events, promotions, and special occasions.Coordinate with Marketing and Events teams regarding restaurant campaigns and guest experiences.Assist in developing new ideas to improve restaurant performance and guest engagement.Key Skills & CompetenciesStrong leadership and team management skillsExcellent guest service and interpersonal abilitiesStrong understanding of luxury fine dining operationsExcellent communication and problem-solving skillsAbility to manage operations in a fast-paced environmentStrong financial awareness and operational controlAttention to detail and service excellence mindsetKnowledge of POS systems and restaurant reportingQualifications & ExperienceDiploma or Degree in Hospitality Management or related field preferredMinimum 5–7 years of experience in restaurant operations within luxury hospitality or fine dining environmentsMinimum 2–3 years of experience in a Restaurant Manager roleStrong knowledge of international fine dining service standardsExperience within UAE/GCC hospitality industry is advantageous