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Restaurant Manager

GRG · Makkah, Saudi Arabia

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Our client is seeking an experienced Restaurant Manager to lead operations at a premium full-service dining establishment in Makkah, Saudi Arabia. This is an opportunity for a hands-on leader with strong fine-dining expertise to manage a large team and drive consistent, high-quality guest experiences.What You Will DoIn this role, you will:Manage the restaurant's daily operation from opening to closing and ensure consistent service standards.Manage a large team of 30+ employees, including supervisors, captains, waiters, hosts, runners, and other restaurant staff.Motivate, train, coach, and manage a large multicultural team.Manage restaurant sales, labor cost, food cost, wastage, inventory, productivity, and operational KPIs.Handle VIP guests, customer complaints, and challenging situations professionally.Manage staff scheduling, attendance, manpower planning, performance, and training.Drive sales while maintaining service and quality standards.Maintain SOPs, guest experience, service quality, hygiene, cleanliness, and food safety standards.What We Are looking ForWe are looking for someone who:Minimum 4–5 years of proven experience as a Restaurant Manager in Fine Dining, Full-Service Dining, or Premium Dining restaurants.Restaurant experience is mandatory.Strong experience in a table-service restaurant environment, where guests are seated and served at the table with a high level of service and dining etiquette.Proven experience managing a large team of 30+ employees, including supervisors, captains, waiters, hosts, runners, and other restaurant staff.Strong knowledge of fine dining and premium restaurant service standards, including table setting, dining etiquette, sequence of service, order taking, food and beverage presentation, and guest handling.Strong leadership and people-management skills with the ability to motivate, train, coach, and manage a large multicultural team.Proven ability to manage the restaurant's daily operation from opening to closing and ensure consistent service standards.Strong knowledge of SOPs, guest experience, service quality, hygiene, cleanliness, and food safety standards.Experience managing restaurant sales, labor cost, food cost, wastage, inventory, productivity, and operational KPIs.Strong experience in handling VIP guests, customer complaints, and challenging situations professionally.Ability to manage staff scheduling, attendance, manpower planning, performance, and training.Strong commercial awareness with the ability to drive sales while maintaining service and quality standards.Excellent communication and problem-solving skills.Ability to work under pressure in a high-volume and fast-paced restaurant environment, particularly during peak periods.Arabic language is mandatory.English language is mandatory, with the ability to communicate confidently with guests and team members.Strong background in premium full-service / fine dining restaurants.Understanding of professional table service and dining etiquette.Capable of managing a large team while maintaining high standards of guest experience, service quality, and operational performance.Nice to Have Previous experience in Saudi Arabia or the GCC is highly preferred.Candidates with experience in well-established international or premium restaurant brands will be given strong preference.Role Details

Location: Makkah, Saudi Arabia