Restaurant Operations Manager

Restaurant Operations Manager | Plate It ForwardFull-Time | Sydney – Multi-Site | $95,000–$110,000 + superYou know how to run a great restaurant. Maybe now you’re ready to help run three.Plate It Forward is looking for an experienced Restaurant or Venue Manager ready to take the next step into multi-site operations.We’re a Sydney hospitality group and social enterprise using food to create positive social impact, including employment and training opportunities for people from refugee and asylum seeker backgrounds.Reporting directly to the CEO, you’ll support operations across three restaurants, with a strong focus on service standards, operations, systems and guest experience.This is still a hands-on hospitality role. Around half your time will be focused on service and training, working alongside our managers and teams. The other half will focus on the commercial and operational side of the group.What You’ll DoCoach and support Venue Managers and their teamsDrive consistent service standards and guest experience across our restaurantsWork alongside teams during key services and eventsImprove systems, standards and operational processesMaintain and optimise our reservations and point-of-sale systemsOversee venue repairs, preventative maintenance and presentationMonitor labour, budgets, stock and venue performanceSupport wine, beverage and cocktail programsWork directly with the CEO on business priorities and future venue openingsWork with our head office team to execute marketing and people strategiesAbout YouYou’ll have 5+ years’ restaurant management experience, ideally in premium or quality dining, with strong service standards and a good understanding of restaurant financials.You’re confident with wine and beverage, know how to develop people, and can move comfortably between leading a busy service and reviewing the numbers behind it.You’re dynamic, flexible and comfortable working in a fast-moving business where priorities and WIP lists can change. You can adapt, reset priorities and keep things moving calmly and professionally.You’re confident with technology, comfortable learning new systems and happy to figure things out as you go.Multisite experience is a plus but you don’t need it to apply. If you’ve successfully run a restaurant and are ready for broader responsibility, particularly with a socially minded hospitality group, we’d love to hear from you.$95,000–$110,000 + super | Full-Time | SydneyApply with a cover letter to mark@plateitforward.org.au or if interested in learning more, call for a confidential chat on 0410 624 155