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Restaurant Server

DoubleTree by Hilton Charlotte City Center · Charlotte, NC

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Join us at Doubletree by Hilton, where you'll be at the heart of delivering exceptional hospitality as a Restaurant Server. You'll craft memorable dining experiences, bringing warmth and attention to every guest interaction. We're committed to a culture that values each team member's contribution, fostering a supportive environment where your success is our success. As part of our team, you'll enjoy competitive pay, comprehensive health benefits, paid time off, and ample opportunities to grow your skills and advance your career.Your role will be pivotal in ensuring guests enjoy an outstanding dining experience. Your friendly demeanor and keen attention to detail will uphold the high standards our guests expect and appreciate. We celebrate diversity, champion innovation, and maintain a healthy work-life balance. If you're ready to join a dynamic team and drive excellence in the hospitality industry, we invite you to apply and explore the rewarding possibilities with us.QualificationsExperience in a customer-facing role, ideally within the hospitality industry.Ability to communicate effectively and warmly with guests and team members.Proven track record of handling multiple tasks efficiently in a fast-paced environment.Strong attention to detail, ensuring orders are accurate and dining areas are pristine.Ability to work collaboratively with kitchen and bar staff to deliver seamless service.Comfortable using point-of-sale systems to process payments accurately.Flexibility to work various shifts, including evenings, weekends, and holidays, to meet guest needs.ResponsibilitiesWelcome guests with a warm smile and guide them to their tables, ensuring a positive start to their dining experience.Take accurate food and beverage orders, offering recommendations and answering any questions to enhance the guest's meal.Serve food and drinks promptly, maintaining the quality and presentation standards that our guests expect.Monitor guest satisfaction throughout their meal, addressing any concerns swiftly to ensure a delightful experience.Collaborate with kitchen and bar staff to ensure timely and accurate delivery of orders.Maintain a clean and organized dining area, resetting tables quickly to accommodate new guests.Process payments efficiently, ensuring accuracy and providing guests with a seamless checkout experience.