Restaurant Supervisor

LEAD THE FLOOR. SUPPORT THE TEAM. KNOW YOUR GUESTS. We’re Hiring – Restaurant Supervisor | BAKERIST DubaiBAKERIST is a busy French-European bistro and bakery concept in Dubai, and we’re looking for a strong Restaurant Supervisor who knows how to lead from the floor.We don't need someone who simply wears a Supervisor title.We need someone who is present, energetic, organized, and involved — someone the team can rely on when the restaurant gets busy and Guests immediately feel comfortable approaching.WHAT WE’RE LOOKING FORProven experience as a Restaurant Supervisor, Team Leader, or strong Senior Waiter ready for the next stepExperience in a busy, high-volume restaurant or caféUAE hospitality experience preferredClear and confident EnglishExcellent social and communication skillsNaturally smiling, positive, and energeticStrong Guest-handling and problem-solving skillsConfident with POS, cashiering, opening and closing proceduresGood understanding of sales, upselling, and restaurant KPIsStrong grooming and professional presentationFlexible and comfortable working busy shifts, weekends, and public holidaysYOUR JOB IS TO MAKE THE SHIFT WORKWhen the restaurant is full, we need you on the floor.You should know:Who needs help.Which table has been waiting.Where the service is slowing down.Which Guest isn't happy.Who on your team needs direction.And what needs to happen next.You will:Lead and organize the FOH team during serviceConduct briefings and allocate sectionsMonitor service speed and Guest satisfactionWelcome and interact with GuestsHandle complaints and recover difficult situations professionallyCoach Waiters, Runners, Baristas, and other FOH team membersMaintain BAKERIST service, grooming, and cleanliness standardsMonitor POS, cashiering, discounts, and closing proceduresSupport sales and natural upsellingCoordinate closely with the Kitchen, Bar, and ManagementTake ownership of problems until they are resolvedWE WANT A LEADER WHO IS VISIBLEA Supervisor shouldn't spend the busiest part of the shift standing in the corner checking their phone.Be on the floor.Talk to Guests.Help your Waiter.Run food when necessary.Notice the details.Solve problems.Keep the team motivated.And when the pressure goes up, your energy should bring the team up — not bring them down.THE PERSON WE WANTYou don't need to be the loudest person in the restaurant to be a strong leader.But your team should trust you, Guests should feel comfortable with you, and management should know that when you're running the floor, the operation is under control.If you're passionate about hospitality, enjoy leading people, and have the energy to thrive in a busy restaurant environment, we want to meet you.Apply with your updated CV and tell us about the busiest restaurant operation you've worked in. 🥐