Restaurant Supervisor WSET 2/3

Location: Abu Dhabi, UAEDepartment: F&B OperationsBrand: MomofukuReports To: Restaurant Manager / General ManagerAbout MomofukuMomofuku is an internationally recognized restaurant group founded by chef David Chang, known for its innovative approach to food, beverage, and dining experiences.As part of the opening team in Abu Dhabi, we are looking for an experienced Restaurant Supervisor with strong premium dining experience and a genuine passion for food, wine, and exceptional guest service.Job DescriptionThe Restaurant Supervisor will support the Restaurant Manager in the daily operation of the restaurant, ensuring consistently high standards of service, guest experience, food and beverage knowledge, and team performance.The ideal candidate is a confident floor leader who is comfortable managing a busy premium dining environment, coaching team members, handling guest concerns, and maintaining service standards throughout the shift.A WSET Level 2 certification is the minimum requirement, with Level 3 preferred.Key ResponsibilitiesRestaurant OperationsAssist the Restaurant Manager in managing daily restaurant operations and ensuring smooth service.Supervise the restaurant floor during assigned shifts and maintain high standards of service.Ensure all opening, service, and closing procedures are followed correctly.Monitor table sections, service flow, reservations, and guest requirements.Coordinate closely with the kitchen, bar, host team, and other departments to ensure seamless service.Ensure the restaurant is consistently presented to the required brand and operational standards.Guest ExperienceDeliver a warm, professional, and personalized guest experience.Engage confidently with guests and anticipate their needs.Handle guest feedback and service recovery professionally and promptly.Develop strong relationships with regular and VIP guests.Maintain a strong understanding of the menu, beverage offering, and current promotions.Ensure guests receive accurate and knowledgeable recommendations.Wine & BeverageDemonstrate strong knowledge of wines and beverage offerings.Confidently recommend wines based on guest preferences and food selections.Support the team in wine presentation and service.Assist in maintaining appropriate wine service standards throughout the restaurant.Share wine knowledge with team members and support ongoing beverage training.Work closely with the bar and beverage team to maintain consistency in service and product knowledge.Team Leadership & TrainingLead and motivate the service team during shifts.Coach team members on service standards, menu knowledge, wine, and guest interaction.Conduct pre-shift briefings and communicate daily operational priorities.Monitor team performance and provide constructive feedback.Support onboarding and training of new team members.Promote teamwork, professionalism, and a positive working environment.Quality & ComplianceEnsure food safety, hygiene, health and safety, and company policies are consistently followed.Monitor service quality and identify opportunities for improvement.Report operational issues to the Restaurant Manager promptly.Assist with stock control and proper handling of restaurant equipment and supplies.Ensure all guest and operational incidents are properly communicated and documented.RequirementsMinimum 3 years of F&B experience, preferably in premium or fine-dining restaurants.Previous experience in a Restaurant Supervisor, Senior Captain, or similar floor leadership position.WSET Level 2 certification is mandatory; WSET Level 3 is highly preferred.Strong knowledge of wine, food pairing, and beverage service.Excellent guest service and communication skills.Strong leadership and team-management abilities.Confident, professional, and well-presented.Ability to work effectively in a fast-paced and high-volume restaurant environment.Strong attention to detail and a passion for service excellence.Experience working with international guests and diverse teams is preferred.Arabic or Russian language skills would be an advantage.