Retail Area Manager

Job ResponsibilitiesOversee overall retail operations in Macau; manage day-to-day shop activities to maximize sales, productivity, and manpower efficiency.Develop and implement effective sales strategies to achieve targets and enhance store performance.Optimize manpower allocation and scheduling to improve shop productivity and control labor costs.Monitor store operations, identify bottlenecks, and resolve operational issues to elevate customer service standards.Review, enhance, and implement Standard Operating Procedures (SOPs) and company policies.Partner with HQ to maintain high-level Visual Merchandising (VM) standards, including ordering materials and aligning seasonal execution.Coordinate with internal departments (e.g., IT, Project/Construction, HR) to ensure smooth day-to-day shop operations and timely maintenance.Equip Store-in-charges with the necessary tools, guidance, and training to manage inventory levels effectively.RequirementsDegree holder in Business Administration, Retail Management, or a related discipline.Minimum of 7 years' retail experience, with at least 3 years in a managerial/operations management capacity.Solid knowledge of the Macau retail market; familiarity with Macau Labor Law and quota management is a distinct advantage.Proven track record in leadership, staff training, and conflict resolution within a fast-paced environment.Strong analytical, problem-solving, decision-making, and public speaking skills.Professional attitude with the ability to remain flexible and thrive under retail dynamics.Proficient in spoken and written English, Cantonese, and Mandarin.Immediate availability or short notice is preferred.