Retail Banker

Dieterich Bank | Effingham, IL | Full-TimeJoin the Green Team at Dieterich BankDieterich Bank is seeking a Retail Banker to join our team in Effingham, Illinois. As a Retail Banker, you will be the face of the bank, helping customers achieve their financial goals while delivering exceptional service and building lasting relationships.At Dieterich Bank, we're more than a bank. We're a community-focused organization committed to building relationships, enhancing lives, and creating a workplace where employees can thrive. With approximately $1.5 billion in assets, 16 locations throughout South Central Illinois and the Metro East region, and a loan production office in South County, St. Louis, we continue to grow while maintaining our family-friendly culture.Recognized as one of the Best Places to Work in Illinois for eight consecutive years, we offer a supportive environment where work-life balance is a priority.What You'll DoAs a Retail Banker, you will:Build strong customer relationships through outstanding customer serviceOpen and maintain consumer deposit accountsProcess customer transactions, including deposits, withdrawals, loan payments, and check cashingAssist customers with online banking, mobile banking, and digital banking servicesAddress account maintenance requests, including address changes and fraud-related inquiriesIdentify customer financial needs and recommend appropriate products and servicesResolve customer concerns professionally and confidentiallySupport branch operations while contributing to a positive team environmentMaintain accuracy and compliance with bank policies and proceduresQualificationsRequired:1-3 years of customer-facing service experience, preferably in banking, retail, or financial servicesExcellent communication and relationship-building skillsStrong attention to detail and organizational abilitiesProficiency with technology, including Microsoft Office, online banking platforms, and mobile applicationsAbility to work collaboratively in a team environmentDependable attendance and flexibility to work rotating SaturdaysCommitment to Dieterich Bank's core values of Integrity, Value, Service Excellence, and TeamworkPreferred:Associate degree in Business or a related fieldPrevious banking, teller, or retail banking experienceScheduleFull-time, up to 40 hours per weekBranch hours generally between 7:30 AM and 5:30 PMRotating Saturday schedule (minimum two Saturdays per month) between 8:00 AM and 12:00 PMWhen staffing permits, employees working a scheduled Saturday may receive a weekday offBenefits & PerksWe offer a comprehensive benefits package, including:Group Health InsuranceGroup Dental & Vision InsuranceLife, AD&D & LTD Insurance401(k) Plan - Employer matching availableEmployee Assistance Program+Discretionary Profit Sharing PlanDiscretionary Bonus PlanProfit Sharing PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice.Why Dieterich Bank?Picture yourself coming to work each day knowing you're making a difference for customers, businesses, and organizations throughout our communities. If you're looking for a rewarding career with a trusted community bank, we'd love to hear from you.Apply today and become part of the Dieterich Bank Green Team!Dieterich Bank is an Equal Opportunity Employer (EEO/AA/Veteran/Disability).