Retail Business Development Representative

Job Title: Retail Business Development Representative – Field Sales

Location: Toronto, ONWork Arrangement: field-based, with regular travel across the Greater Toronto Area

Employment Type: Full-time / Part-timeABOUT THE ROLEWe are looking for a proactive and relationship-driven Retail Business Development Representative to support the expansion of our vape retail presence across the Greater Toronto Area.In this field-based role, you will indentify and onboard new retail partners, strengthen relationships with existing accounts, and help stores improve product adoption, reorder activity, and sales performance.

The position is well suited to someone who enjoys being in the field, building relationships, solving problems, and working in a fast-moving environment.KEY RESPONSIBILITIESBusiness Development & Store Expansion: actively prospect and onboard new local vape retail stores; drive product adoption, increase reorder rates, and improve sales conversion within your assigned Toronto territoryStore Visits & Market Research: regularly visit potential and existing customer stores to gather key market insights, monitor competitor activity, and identify growth opportunitiesAccount & Relationship Management: build and maintain long-lasting relationships with store owners/managers, acting as their main point of contact to resolve pain points and deliver excellent serviceOn-Demand & On-Call Support: be available for on-call assignments, direct customer requests, and collaboration with cross-functional team membersCRM & Data Reporting: manage your territory’s client database, accurately documenting all customer interactions, sales pipelines, and market feedback in the CRM system to report back to managementIn-Store Promotions & Enhancements: assist retail stores with promotional activities and marketing events to boost product sales volume, while recommending product/service enhancements based on client feedbackTerritory Travel: travel regularly across the Greater Toronto Area (GTA) to maintain continuous recurring touchpoints with local retail clients.BASIC QUALIFICATIONS:Must possess a valid Ontario Driver's License (G2/G) with a reliable driving record and competencyFluent in English (strong written and verbal communication skills)Excellent interpersonal and communication skills, with the ability to convey ideas clearly, logically, and persuasively.PREFERRED QUALIFICATIONSIndustry Experience: prior experience in 3C (Consumer Electronics), FMCG (Fast-Moving Consumer Goods), or retail customer service is strongly preferredHands-on BD Skills: experience with outbound cold calling, field sales, lead generation, and sales pipeline managementProblem Solving & Adaptability: thrives in a fast-paced, high-ambiguity startup environment with a hands-on approach to solving client issuesProcess & Insight Orientation: ability to quickly extract market insights and assist in building standard operating procedures (SOPs)Strong organizational, negotiation, and time management skills.