Retail Operations & Planning - Techno Functional Lead SAP

Contract - 11 monthsLocation - Dubai On-SiteYou application must ensure that your CV clearly demonstrates your ability to fulfil this role. Those that do not do so shall be rejected.The Retail Operations & Planning Lead will be responsible for leading SAP S/4 Hana implementation of the merchandising, assortment planning, purchasing, replenishment, and pricing. This role requires a strong understanding of the business processes for a fully Omni Channel-enabled retail environment. One of the key responsibilities for this role is to review the existing business process, improve and map to the new ERP as part of the implementation. The role requires a highly motivated change leader with an interest in Digital Transformation.The role requires a minimum of 12-15 years of IT experience in a similar role within large organizations, with a minimum of 5+ years of S/4Hana implementation or support experience. Must have implementation experience of S/4Hana in a Retail environment having integrations with multiple in-house and external systems for multiple functions (Corporate Finance, Retail, etc.)Essential Roles and Responsibilities Strategic Roles and Responsibilities - Build strong relationships with business leaders, process owners, and project teams.  - Communicate project updates, risks, dependencies, and recommendations effectively - Support the ERP transformation program aligned with the business stakeholders and SI Partner for a  successful implementation. - Delivery of the respective modules on time, within budget, and to quality - Drive the focus on the delivery of vanilla system and processes. - Delivery of business functional requirements and intended outcomes, with traceability to all planned scope  including core retail ERP features, integration, data migration, and reporting in SAAS based environment. - Transition program delivery to BAU on closure. - Adopt defined governance within ATG and across vendors to enable timely decisions to be made and full  program visibility Functional Roles and Responsibilities  Business Engagement & Requirement - Responsible for Business process definition and modelling in collaboration with SMEs - Hands-on experience in Pricing, Consignment, Allocation, Planning, Procurement, Store and Warehouse  replenishment, and Fulfilment systems business processes - Experience with Service Management and Warranty Management – system and Business Processes - Experience and in-depth knowledge of Retail Store Operations - Design, customize, configure prices, and validate product lifecycle for a Retail ERP environment. Solution Design and Configuration - Translate business requirements into detailed technical specifications for Retail ERP solutions, considering  industry best practices and organizational goals. - Providing solutions to address the identified gaps and improve overall process efficiency and effectiveness. Data Integrity - Oversee the integration of data from various sources into the Retail ERP system, ensuring data accuracy  and integrity for effective reporting and analysis. - Develop and maintain data models to support performance management processes. ERP Implementation & Testing - Must have Launch/Support experience on a fully functional E-commerce website. - Liaison between functional and business users during UAT. - Understand business requirements, define test cases, manually validate end-to-end functionality, and  provide ad-hoc training and user support as required. - Collaborate with the Functional consultants and product owner to design test cases and validate business  requirements. - Act as a Change management Champion for Business units. Performance Optimization and Continuous Improvement - Monitor the post-implementation performance of Core ERP system processes, identifying opportunities for  optimization and enhancements. Classified: Al Tayer Confidential - Collaborate with relevant teams to drive improvements in core ERP processes, ensuring alignment with  evolving business needs. People Management Roles and Responsibilities - Support the project teams, assume responsibility for the program’s people and vendors delivery, and  manage performance issues - Foster strong cross-functional collaboration by working closely with business units, IT, project managers,  and other relevant teams. - Communicate project status, risks, and issues to stakeholders and leadership, ensuring transparency and  alignment. Job Requirements Education/Certification and Continued Education - Bachelors/ Masters or Engineering in Computer Science, information technology or relevant field. Retail  Functional certification is preferred. - Preferred Professional certifications such as SAP certifications.  Years of Experience - Minimum of 5 years’ experience in a similar role within large organizations. - Minimum of 12-15 years of IT experience in a similar role within large organizations, with a minimum of 5+  years of S/4Hana implementation or support experience. Must have implementation experience of S/4Hana  in a Retail environment having integrations with multiple in-house and external systems for multiple functions  (Corporate Finance, Retail, etc.) Knowledge and Skills - Must have at least 3 Implementation experience in Retail ERP - Responsible for implementation, support, and rollout of S/4HANA solution and CAR module. - Should have hands-on experience in configuring all types of Pricing & Promotions, Markdown planning,  Consignment, B2B & B2C sales, and order-to-cash. - Should have experience in integrating applications like POS, Salesforce commerce, Magento, Loyalty  system, and other 3rd party applications. - Hands-on experience in classification through Site & Article Master, Merchandise & Product Hierarchy,  Characteristics, Class, etc., - Experience in Retail and Distribution Company will be an added advantage. - Strong knowledge of Retail industry processes across multiple business functions. - Well-versed with Project Management principles such as Waterfall, Agile, Spiral, etc. - Excellent communication skills to facilitate collaboration between business and technical teams and convey  information to diverse stakeholders and manage change process.  - Strong technical background and ability to understand complex software functionality, design, and technical  issues, to drive the right priorities, trade-offs, and resolutions in SAP. - Strong verbal and written communication, especially in the areas of teamwork, stakeholder management,  and ability to influence; ability to facilitate dynamic meetings and discussions. - Knowledge of Retail Supply Chain Cycles, Omni omni-channel workflow, and Retail Business process. Additional Requirements - GCC experience preferred. Competencies Core Competencies Managerial and Leadership Competencies  • Integrity and Trust • Managing Diversity • Customer Focus • Collaboration • Learning Agility • Written Communications  • Managing and Measuring Work  • Problem Solving  • Timely Decision Making  • Approachability  Key Performance Indicators (KPIs) Customer Finance • High stakeholder satisfaction and  engagement • Achievement of defined business  Classified: Al Tayer Confidential transformation objectives and benefits  realization through adoption People Operations/Process • Delivery of Business Outcomes • Effectiveness and Quality • Project Management • Improved operational efficiency and process  effectiveness