Retail Sales Manager

Company Description Jaipur Rugs is a global, family-owned business that connects rural carpet artisans with customers in more than 60 countries, blending ancestral craftsmanship with contemporary design. Founded in 1978 with just two looms, the company now works with over 40,000 rural artisans—most of whom are women—and operates more than 7,000 looms. Jaipur Rugs is driven by values of kindness, compassion, dignity, and inclusive growth, prioritizing benefit for artisans, employees, partners, and customers alike. By collaborating with creative talent, the company produces high-quality, distinctive handmade rugs that carry both artistic value and the empowerment of artisan communities. With this mission-led approach, Jaipur Rugs aims to be a market leader and a catalyst for economic and humanitarian impact in the rug industry.Role Description The Retail Sales Manager is a full-time, on-site role based in Singapore, responsible for driving sales performance and delivering an exceptional in-store experience. This role oversees daily store operations, including managing the sales team, setting and monitoring sales targets, and ensuring high standards of customer service aligned with Jaipur Rugs’ values. The Retail Sales Manager will plan and execute visual merchandising, coordinate promotional activities, and ensure that product storytelling reflects the heritage and social impact behind each rug. Day-to-day tasks include coaching and developing team members, analyzing sales data, maintaining inventory accuracy, and implementing processes that optimize conversion and customer satisfaction. The role also involves building relationships with local customers, designers, and partners, and providing feedback to corporate teams on market trends and customer insights.QualificationsCandidates should possess strong retail sales and customer service skills, with experience meeting or exceeding sales targets in a premium or lifestyle retail environment.Candidates should possess team leadership and people management skills, including coaching, performance management, and the ability to foster an inclusive, values-driven culture.Candidates should possess store operations and merchandising skills, such as inventory management, visual merchandising, and compliance with brand standards and policies.Candidates should possess communication and relationship-building skills, including clear verbal and written communication, negotiation, and the ability to build long-term customer and partner relationships.Candidates should possess analytical and planning skills, including the ability to interpret sales data, forecast demand, and plan initiatives to improve store performance.Relevant experience in home décor, luxury goods, or design-focused retail is beneficial, as is familiarity with socially responsible or craft-based brands.A diploma or degree in Business, Retail Management, Marketing, or a related field is preferred, along with proficiency in basic digital tools (POS systems, spreadsheets, and reporting software).The ability to work on-site in Singapore, including weekends and retail hours,Only Singapore Candidates can apply.