Retail Sales Manager

A leading perfume company with a growing multi-country retail network is seeking a Retail Sales Manager. You will drive sales performance, retail staff, and strengthen the customer experience across all stores.

Responsibilities

Own regional retail sales targets, P&L and growth plans across multiple marketsLead, coach and build high-performing teams of country managers, area managers, store managers and sales staffDrive store KPIs: sales, conversion, average transaction value, UPT, like-for-like growth and staff productivityBuild seasonal sales plans for Ramadan, Eid, national holidays, major sale events and wedding seasonDeliver a consistent luxury customer experience and clienteling standards in every storeWork with Marketing on promotions, product launches and loyalty programmesWork with Merchandising and Supply Chain on stock availability, assortment and visual merchandisingWork with HR on incentive schemes, sales training, performance management and succession planningIdentify and evaluate new store openings, relocations and underperforming locationsReport sales performance and market insights to senior management

Qualifications

10+ years in retail sales, including 5+ years in a multi-country leadership roleExperience in perfumes, beauty, luxury or premium retailA proven record of growing sales and leading large, multicultural retail teamsStrong commercial acumen, including P&L ownership, budgeting and forecastingData-driven decision making with solid command of retail KPIsUnderstanding of Arabian fragrance traditions and regional consumer cultureFluent English; Arabic is a strong plusWhat we offerA senior leadership role with regional impactA competitive salary, performance incentives and benefits