Retail Sales Manager - (Luxury CRM & Sales Support)

Client Relations Executive (CRM & SalesSupport), Hyderabad (Jubilee Hills)Role: Client Relations Executive (CRM & Sales Support)V&N Luxury is a private destination for exceptional collecting, bringing together rare andhighly sought-after objects across Modern Indian Art, pre-owned hyper-luxury watches,hypercars, Hermès bags, and heritage and vintage chandeliers. The business is built aroundrarity, provenance, authenticity, craftsmanship, discretion, and enduring desirability.We are looking for a dynamic, articulate, and people-oriented individual to support clientengagement, CRM, sales processes, and the day-to-day coordination required to deliver athoughtful luxury experience.Role OverviewThis is a client-facing role supporting conversations, relationships, and sales processes acrossV&N Luxury. You will work closely with the founders and senior team members to ensurethat every client interaction is organised, responsive, discreet, and personalised.Key Responsibilities

• Assist in engaging with existing, referred, and prospective clients
• Maintain and update CRM systems with client preferences, interests, interactions, andfollow-ups
• Support the sales journey — from initial conversations and enquiries throughviewings, follow-ups, and transaction coordination
• Coordinate appointments, private viewings, product information, quotations,documentation, and client communication
• Assist with inventory tracking and coordination across watches, automobiles, bags,art, and other collectible categories
• Maintain accurate records of client requirements, leads, enquiries, and pendingactions
• Support senior team members with client presentations, research, product information,and sales materials
• Build familiarity with luxury products, provenance, pricing, and the nuances of eachcategory
• Ensure timely and polished follow-up with clients and maintain a high standard ofresponsivenessIdeal Candidate
• 2–6 years of experience (luxury retail, hospitality, sales, client servicing, privatebanking, premium automobiles, or high-end retail preferred)
• Strong communication and interpersonal skills, with proficiency in the locallanguage
• Organised, detail-oriented, proactive, and comfortable managing multiple clientrequirements
• Comfortable interacting with discerning and high-profile clients
• Professional appearance, polished manner, and strong attention to discretion
• Confident with CRM systems, email, documentation, and day-to-day digital tools
• Eager to learn about luxury, collectibles, art, watches, automobiles, fashion, anddesign
• Looking to build a long-term career in the luxury and collectibles spaceWhat We ValueThis role is less about conventional selling and more about understanding — the ability toobserve, listen, remember, and support meaningful conversations that develop into long-termclient relationships and thoughtful acquisitions.LocationJubilee Hills, Hyderabad