Retail Sales Specialist

Company Description Lightspeed is a regional managed services provider with offices in Port Moresby, Suva, Auckland, and Honiara. With over a decade of experience in the Pacific, the company delivers reliable Starlink internet, firewall, failover, and hotspot solutions to businesses and organizations across land and sea. Lightspeed Pacific focuses on practical, high-quality technical services that keep clients connected and secure. Team members work in a dynamic environment supporting diverse clients and industries throughout the region.Role Description This full-time, on-site Retail Sales Specialist role is based in Port Moresby. The Retail Sales Specialist is responsible for engaging walk-in and existing customers, understanding their connectivity and technology needs, and recommending appropriate Lightspeed products and services. Day-to-day tasks include presenting product features and benefits, processing sales transactions, and maintaining an organized and customer-friendly retail environment. The role involves answering customer inquiries, troubleshooting basic product issues, and coordinating with technical and support teams to ensure smooth service delivery. The Retail Sales Specialist also assists with in-store promotions, maintains accurate sales records, and contributes to achieving individual and store sales targets.QualificationsStrong Retail Sales and Product Knowledge skills to effectively present and recommend solutions.Excellent Customer Service and Interpersonal Skills to build trust and maintain long-term customer relationships.Clear and professional Communication skills, both verbal and written, to explain technical concepts in accessible terms.Previous experience in retail, telecommunications, or technology sales is preferred.Ability to work on-site in Port Moresby, including weekends or extended hours as needed.Basic understanding of internet and networking services is an advantage.Proficiency with point-of-sale systems and standard office software (e.g., email, spreadsheets).Secondary school completion required; additional coursework or certification in sales, IT, or business is beneficial.