Retail Specialist

Role OverviewSenior individual contributor role responsible for building and expanding strategic partnerships with leading retail organizations.Acts as a trusted business consultant to retail partners by understanding their objectives, challenges, customer engagement strategies, and growth opportunities.Responsible for driving adoption of innovative promotional, loyalty, and customer engagement solutions.Key ResponsibilitiesDevelop and acquire new retail partnerships with leading brands and retail groups.Identify opportunities across multiple sectors, including:Supermarkets & HypermarketsBeauty & CosmeticsPetrol StationsElectronicsPharmacySports & Lifestyle RetailBuild strong relationships with key stakeholders across:Loyalty & CRM TeamsMarketing TeamsDigital Transformation TeamsOperations & Business TeamsUnderstand retailer challenges and recommend solutions to improve:Customer acquisitionCustomer engagementBasket valuePromotional performanceCustomer retentionManage the complete partnership lifecycle, from initial discussions and contract signing to successful implementation.Coordinate with internal and external teams for smooth project execution and platform integration.Conduct business analysis to understand existing promotional processes and identify improvement areas.Lead project planning, define milestones, track progress, and resolve operational challenges.Maintain strong partner relationships through regular business reviews, reporting, workshops, and strategic recommendations.Represent the organization at industry events, retail forums, and networking platforms.Candidate Profile5–8 years of experience in retail partnerships, modern trade, key account management, business development, or strategic sales.Strong understanding of retail operations and customer engagement models.Experience working with large retail organizations is preferred.Proven ability to build relationships with senior stakeholders and decision-makers.Strong consultative selling and negotiation skills.Good understanding of:Retail technology solutionsLoyalty programsCRM platformsE-commerce ecosystemDigital transformation initiatives