Revenue Operations Manager

Are you a HubSpot expert who is commercially minded, data-driven and passionate about using systems, insights and automation to drive revenue growth?Transport Exchange Group (TEG) is seeking an experienced and proactive Revenue Operations Manager to join our growing commercial team.HubSpot will sit at the heart of this role. We are looking for someone with strong, hands-on HubSpot experience who can take ownership of the platform, optimise how we use it and ensure it provides the data, automation and commercial insight our teams need.Sitting at the intersection of Marketing and Sales, you will take ownership of the systems, data and processes that underpin our revenue operations — helping our teams work smarter, improve conversion and make better commercial decisions.You will work across the full revenue funnel, from lead generation and conversion through to onboarding, retention and renewal, identifying opportunities to improve performance and support TEG's continued growth.About Us:TEG, established 25 years ago, is a rapidly growing B2B software (SaaS) company dedicated to providing cutting-edge solutions for the logistics and transportation industry. With ongoing investment in new products, we offer the excitement and innovation of a start-up coupled with the stability and benefits of an established business. We have a presence in the UK, India and Ukraine.Responsibilities:As our Revenue Operations Manager, you will play a key role in connecting Marketing, Sales, systems and data to improve commercial performance.Own HubSpot end-to-end, including administration, configuration, user management, governance, licence optimisation, workflows, reporting and integrations. Configure and develop HubSpot to meet TEG's commercial needs, including creating and managing custom objects, properties, pipelines and deal stages. Own and manage HubSpot integrations with TEG Admin/Billing, Zendesk, Aircall, Fireflies and other commercial platforms, ensuring reliable data flow between systems and troubleshooting integration issues. Continuously develop and optimise HubSpot to ensure it effectively supports our Marketing and Sales teams and wider commercial objectives. Ensure our commercial teams have a reliable single source of truth, championing CRM adoption, data accuracy and data quality. Own and continuously improve Revenue Operations processes across the full customer lifecycle. Build dashboards and reporting that give Marketing and Sales leaders clear visibility of revenue performance, pipeline, conversion and activity. Monitor pipeline health, conversion rates, velocity and key revenue metrics, proactively highlighting risks and opportunities. Support revenue forecasting and commercial planning through accurate pipeline analysis, conversion data and performance insights. Turn commercial data into actionable recommendations, identifying not just what is happening, but why and what action should be taken. Analyse the end-to-end revenue funnel to identify bottlenecks, drop-off points and opportunities to improve conversion. Improve lead management, routing, qualification, follow-up and pipeline progression. Design, implement and optimise marketing and sales automation workflows. Identify inefficient or manual processes and implement practical, scalable improvements. Build and maintain clear Revenue Operations processes, documentation and governance. Work closely with senior stakeholders across Marketing, Sales and the wider business to drive commercial improvements. Explore how AI, automation and emerging technologies can improve lead prioritisation, customer insight, churn identification and commercial efficiency. Skills and Experience Required:Strong hands-on HubSpot experience is essential. You must have experience administering, configuring and optimising HubSpot within a commercial environment. Demonstrable experience creating and configuring HubSpot objects, properties, pipelines and deal stages, building workflows and automation, and managing HubSpot integrations. Strong experience creating HubSpot dashboards and reports and using CRM data to provide commercial insight. Previous experience in Revenue Operations, Sales Operations, Marketing Operations, Commercial Operations or a similar role. Experience analysing sales pipelines, conversion performance and key revenue metrics. Experience building dashboards and commercial reporting for senior stakeholders. Strong analytical skills with the ability to translate complex data into clear commercial recommendations and actions. Good understanding of sales funnels, lead management, pipeline management and revenue forecasting. Experience improving commercial processes and implementing automation. Strong commercial awareness and an understanding of the drivers of revenue growth. Excellent stakeholder management and communication skills, with the confidence to work across Marketing, Sales and senior leadership. Highly organised with strong attention to detail and a focus on data accuracy. Proactive and solutions-focused — someone who takes ownership, challenges existing processes and gets things done. Experience within a SaaS, technology or high-growth environment would be advantageous. Don't meet all the requirements?We encourage you to apply even if you don't meet all the criteria. Research indicates that women are often more hesitant to apply if they don’t feel they fulfil every requirement. We value diverse perspectives and welcome all qualified applicants.Please note that strong, hands-on HubSpot experience is an essential requirement for this particular role.What we can offer you:• 25 days paid annual leave plus bank holidays • Christmas Shutdown • Pension scheme • Regular Company Events • Critical Illness Cover • Private Medical Insurance • Life Assurance • Employee Assistance Programme • Continuous Professional Development • Regular team events and a supportive, collaborative cultureThe salary for this role is £50,000–£60,000, depending on experience.Working Conditions:We offer on-site working in our spacious offices in London King’s Cross. Our office amenities include fresh fruit, a coffee machine, snacks and a stocked fridge.Additional information:If you require reasonable adjustments for your application or during the review process, please contact our HR team.Transport Exchange Group is committed to a diverse and inclusive workforce. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We do not accept unsolicited applications from recruiters or agencies.Join us and take ownership of the systems, data and insights that will help drive TEG's next stage of growth. Apply now!Office Location:London King's CrossWorking Hours:Monday to Friday onsite, 9:00am – 5:30pmWork Authorisation: United Kingdom (required)