Revenue Operations Manager

Role OverviewWe're hiring a Revenue Operations Manager to own the systems, data and tooling that power our Revenue org. This is a hands-on, builder role: not a strategy-only seat. You'll be the person who actually architects and improves our existing Salesforce, wires up our sales stack and makes sure our team can trust the data they're looking at. You'll report directly to the CRO and work closely with our Operations and Finance teams.The ideal candidate is a strategic operator who combines deep Revenue Operations expertise with exceptional analytical skills and a passion for building scalable systems in fast-moving environments.ResponsibilitiesOwn Revenue Operations across Sales, Customer Success, and Partnerships, building scalable processes that improve pipeline generation, sales productivity, forecasting, and retentionOwn Salesforce end-to-end, including custom objects, flows, validation rules, page layouts, automation, and architecture that can scale with the businessLead territory and quota planning, sales capacity modeling, and forecastingRun and optimize sales cadences and our broader GTM tech stack, including integrations across Salesforce, Salesloft, Nooks, and other toolsOwn lead and account data, including enrichment, deduplication, lead scoring, routing, account assignment, and cross-system data integrityBuild reporting and dashboards, analyze funnel conversion, pipeline health, sales productivity, and customer metrics, and translate findings into actionable recommendations for leadershipEvaluate and implement new GTM technology, including AI-native and agentic tools that can improve team efficiency and effectivenessPartner with Revenue leadership on funnel definitions, compensation structure inputs, and other processes that support a scalable GTM organizationRequirementsRequirements5+ years of experience in Revenue Operations, Sales Operations, or a related function, ideally in a high-growth B2B SaaS, marketplace, or startup environmentDeep, hands-on Salesforce experience. You've built flows, automation, custom objects, and scalable CRM architecture, not just administered usersStrong understanding of forecasting, pipeline management, sales planning, and Revenue Operations best practicesExperience with Salesloft or a comparable sales engagement platformStrong data skills, including SQL or equivalent experience independently manipulating and querying large datasetsExperience building or refining lead scoring and routing modelsGenuine comfort with emerging AI and automation tools in the RevOps space and an interest in evaluating how they can improve existing workflowsStrong analytical and cross-functional skills, including the ability to translate data into recommendations and influence senior stakeholdersStartup instincts: you're comfortable with ambiguity, avoid unnecessary process, and have a bias toward shipping over perfectingPreferred QualificationsSalesforce Administrator certificationExperience in restaurant technology, hospitality, marketplaces, or loyalty and rewardsExperience building a Revenue Operations function from the ground upFamiliarity with BI tools such as Tableau, Metabase, or similar platformsBenefits$120,000 - $140,000 base + stock options401k with company matchMedical, dental, and vision coverageFSA, dependent care, and commuter benefitsPaid parental leave and unlimited PTOTeleDoc, One Medical, Talkspace, and WellHub accessCiti Bike membership$100 monthly Seated dining credit