Room Attendant

Hotel Name: The Biltmore Los Angeles Location: Onsite - Los Angeles, CAHourly Rate: $26.53Join the Team at The Biltmore Los AngelesAt The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence.About The Biltmore Los AngelesLocated in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience.As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.At Millennium, we are guided by our core values:Passion for Hospitality - Delivering meaningful and memorable guest experiencesEntrepreneurial - Taking ownership and acting with agilityInnovation & Progressive - Continuously improving how we operate and serveSolutions & Results Oriented - Staying adaptable and focused on resultsThese values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role

Room Attendant As our Room Attendant, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.Your Impact You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You'll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.What You'll Be DoingOperations & ExecutionEnsure smooth, efficient operations aligned with brand standards Identify opportunities for innovation and continuous improvement Deliver consistent, high-quality results in a fast-paced environment Guest ExperienceDeliver exceptional service rooted in passion for hospitality Anticipate needs and respond with a solutions-first mindset Create memorable, personalized experiences for every guest Team Collaboration Work collaboratively across teams to achieve shared goals Communicate effectively and contribute to a positive work environment Support a culture of respect, energy, and accountability Compliance & Standards Follow all company policies, safety standards, and procedures Maintain accuracy in processes, reporting, and documentation Uphold a culture of accountability and operational excellence RequirementsPassion for hospitality and delivering exceptional service Strong communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Solutions-oriented mindset with attention to detailFlexibility to work varied schedules, including evenings, weekends, and holidays Technical / Role-Specific RequirementsPrevious housekeeping or hotel experience preferred. Knowledge of proper cleaning and sanitation procedures. Ability to safely operate housekeeping equipment and cleaning tools. Knowledge of proper use, handling, and storage of cleaning chemicals. Ability to clean and maintain guest rooms, bathrooms, and assigned areas to hotel standards. Ability to make beds, replace linens, towels, and guest amenities. Ability to identify and report maintenance issues, damages, or lost-and-found items. Ability to follow OSHA, hotel safety, and chemical-handling guidelines. Strong attention to detail and ability to maintain consistent quality standards. Ability to work efficiently while meeting room-cleaning productivity requirements. Ability to safely push and maneuver a housekeeping cart. Ability to stand, walk, bend, stoop, reach, lift, and perform repetitive movements throughout the shift. BenefitsAt Millennium Hotels & Resorts, we support our employees with benefits designed to promote wellbeing and long-term success.Benefits for this position are provided in accordance with the applicable Collective Bargaining Agreement (CBA). Employees should refer to the applicable CBA for details regarding eligibility, coverage, paid time off, employee discounts, and other benefit offerings.Additional benefits may include: Hotel Room Discounts across our global portfolio Employee Assistance Program (EAP) Benefits eligibility and offerings are subject to applicable plan terms, company policy, and the Collective Bargaining Agreement (CBA), where applicable.Why Join UsAt Millennium Hotels & Resorts, you're not just taking on a role—you're joining a global organization committed to people, performance, and growth.Whether you're supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.If you're looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.