Route Manager

Below are the roles and responsibilities:Job Location- GurgaonDesignation- Route ManagerCTC - 3LPA- 4LPAThe Route Manager is responsible for driving business growth, operational efficiency, and revenue performance within their assigned area. This role focuses on leading area-level sales initiatives, managing on-ground gig workers, and building trusted customer relationships to ensure seamless execution of Scrap Uncle’s recycling services.Key ResponsibilitiesPlan and assign daily pickup routes to field teams.Ensure timely completion of scheduled pickups and minimize missed pickups.Monitor Pickers/Drivers’ attendance, productivity, and route performance.Track delayed, cancelled, and pending pickups and ensure quick resolution.Optimize routes to reduce travel time and improve operational efficiency.Coordinate with Customer Support and Operations teams for pickup-related issues.Monitor vehicle availability and coordinate with the Fleet team.Prepare daily route and productivity reports.Handle customer escalations related to pickup delays or issues.Ensure field teams follow company SOPs and operational guidelines.Achieve daily and monthly pickup and productivity targets.Qualifications & Experience• Graduate in any discipline.• 1–2 years of experience in route management, logistics, field operations, or a similar role.• Proven experience in route planning, team coordination, pickup management, KPI tracking, and operational problem-solving.• Experience in managing field teams such as Pickers, Drivers, or Delivery Executives will be preferred.• Experience in startups, e-commerce, logistics, mobility, waste management, or service-based industries will be an added advantage.Equal Opportunity StatementWe are committed to diversity and inclusivity in our hiring practices.ReagrdsHR Team