Sales Account Manager

Company Description SMARTT PRECISION MFG PTE LTD is a manufacturing company specializing in precision-engineered components and solutions. Based in Singapore, the organization serves clients that require high-quality, reliable manufacturing capabilities. The company focuses on accuracy, efficiency, and continuous improvement in its production processes. Team members collaborate closely to meet customer specifications and support long-term business partnerships. SMARTT PRECISION MFG PTE LTD values professionalism, safety, and accountability across all operations.Role Description The Sales Account Manager is a full-time, on-site role based in Singapore, responsible for managing and growing customer accounts within the manufacturing sector. Day-to-day tasks include maintaining and strengthening relationships with existing clients, identifying new business opportunities, and coordinating lead generation activities. The role involves preparing quotations, negotiating terms, and ensuring timely follow-up on proposals and orders. The Sales Account Manager will work closely with internal teams to align production capabilities with customer requirements, monitor customer satisfaction, and resolve service or delivery issues promptly. This position also includes tracking sales performance, reporting on account activities, and contributing to sales forecasts and planning.Qualifications Strong Account Management and Customer Satisfaction skills, with experience maintaining long-term client relationships.Demonstrated Customer Service and Communication skills to handle inquiries, clarify requirements, and address concerns effectively.Ability to perform Lead Generation activities, identify prospects, and convert opportunities into sales.Relevant experience in manufacturing or industrial sales, with understanding of precision engineering or related products.Proficiency in basic sales reporting and CRM tools, with attention to detail and organizational skills.Ability to work on-site in Singapore and collaborate with cross-functional teams in operations and production.Diploma or degree in Business, Engineering, or a related field is preferred; equivalent experience is also valued.Comfort working in a fast-paced environment, with a proactive approach to problem-solving and process improvement.