Sales Administrator

1. Sales Administration SupportAssist the Sales Administration team with processing new bookings, reservations, and sales transactions.Prepare and organize booking forms, EOI forms, reservation documents, and other sales-related documentation.Assist with the preparation and execution of Sales and Purchase Agreements (SPAs).Follow up with Sales Consultants and customers regarding pending documents and signatures.Maintain organized physical and electronic records of sales transactions.Assist in tracking unit reservations, bookings, cancellations, and overall sales status.2. Customer DocumentationCollect and verify customer documents as instructed by the Sales Administration team.Assist with KYC requirements and other required customer documentation.Ensure customer files are complete, accurate, and properly maintained.Follow up on missing, incomplete, or expired documents.Maintain strict confidentiality of customer and company information.3. CRM & Data EntryUpdate customer and unit information accurately and promptly in the CRM/ERP system.Enter booking, sales, payment, and contract information into the relevant systems.Ensure customer and transaction records are accurate and up to date.Assist in maintaining sales trackers, reports, and databases.Identify discrepancies in records and report them to the relevant supervisor.4. Payment & Finance CoordinationAssist in tracking customer payments and payment schedules.Coordinate with the Finance Department regarding payment confirmations and receipts.Follow up on pending payment-related documents as instructed.Maintain accurate records of customer payment status.Escalate overdue or unresolved payment matters to the Sales Administration Manager or Customer Care team.