Sales Administrator

Company Description Premium Pack Trading Co. L.L.C is a packaging solutions provider known for its expertise and commitment to excellence. The company focuses on delivering top-tier machines and materials at competitive prices, offering strong value without compromising on quality. Premium Pack Trading Co. L.L.C emphasizes long-term customer relationships through exceptional after-sales service and ongoing support. The team partners closely with clients to help them achieve their goals and share in their success, creating a collaborative and customer-centric work environment.Role Description The Sales Administrator is a full-time, on-site role based in Dubai, United Arab Emirates. This position supports the sales team by handling day-to-day administrative tasks, including order processing, preparing quotations, and maintaining accurate customer and sales records. The role involves coordinating with customers and internal departments, responding to inquiries, and ensuring timely follow-up on orders, deliveries, and documentation. The Sales Administrator will assist with preparing sales reports, updating CRM or sales databases, and supporting customer service activities to ensure a smooth sales cycle. The role requires consistent communication with clients and colleagues, attention to detail, and a proactive approach to resolving issues and improving processes.Qualifications Strong customer service skills, with a focus on responsiveness, professionalism, and relationship-building.Excellent communication skills for interacting with customers and internal stakeholders, both verbally and in writing.Proficiency in order processing and sales support activities, including quotations, invoicing, and tracking deliveries.Experience in administrative assistance, including document management, data entry, and maintaining organized records.Good computer literacy, including MS Office (Excel, Word, Outlook) and familiarity with CRM or ERP systems.Ability to work accurately under time constraints, with strong attention to detail and organizational skills.Previous experience in a sales administration or similar role, ideally within trading, packaging, or related industries.Relevant diploma or bachelor’s degree in business, administration, or a related field is preferred.