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Sales Advisor – DENZA Antwerp

DENZA Antwerp by Harmony Auto · Antwerp, Flemish Region, Belgium

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Position SummaryAs a Sales Advisor at DENZA Antwerp, your sole focus is driving sales and representing our luxury brand. You will deliver an unparalleled, hospitality-driven experience to retail customers and high-net-worth individuals. You will actively manage sales leads and guide private buyers through the entire journey—from showroom walk-ins to the emotional moment of vehicle delivery.Key Responsibilities Core Retail Sales & Closing· Drive Showroom Sales: Manage the entire retail sales cycle, focusing heavily on lead qualification, product presentation, objection handling, and contract negotiation to close deals efficiently.· Exceed KPIs: Achieve and surpass individual monthly and quarterly retail sales targets, order intake, and conversion rate metrics.· Financial Structuring: Present and sell tailored financing, private leasing, and insurance solutions to private buyers in collaboration with our financial partners.Premium Customer Experience & Test Drives· Luxury Hospitality: Welcome guests to the DENZA Antwerp showroom, providing a 5-star tailored experience that aligns with high-end luxury brand standards.· Product Expertise: Act as the ultimate product expert, articulating DENZA’s luxury positioning, advanced EV technology, and unique selling points.· Dynamic Test Drives: Conduct professional, engaging, and highly persuasive test drives tailored to the customer's expectations.Lead Management & CRM Pipeline· Pipeline Optimization: Proactively follow up on showroom walk-ins, digital leads, and inbound inquiries to maximize conversion.· CRM Discipline: Maintain a meticulous CRM database to track customer interactions, follow-up schedules, and pipeline health.· Perfect Handover: Coordinate and execute flawless, high-emotional-value vehicle deliveries to ensure maximum customer satisfaction and loyalty.Qualifications & RequirementsExperience· Minimum of 3 years of proven retail sales experience within the Luxury Automotive Segment· A proven track record of strong closing skills and consistently exceeding retail sales KPIs.Language & Communication· Fluency in Dutch (Flemish) and English is mandatory (both written and spoken) to serve the local Antwerp and international private clientele.· Strong closing, negotiation, and high-stakes communication skills.Skills & Attributes· High emotional intelligence (EQ) with the ability to build immediate rapport with luxury buyers.· A strong commercial drive, competitive mindset, and focus on conversion.· Polished, professional appearance suitable for a premium flagship environment.· Valid European Class B Driver’s License with a clean driving record.What We Offer· A highly competitive base salary with an uncapped, aggressive commission structure directly tied to your individual sales performance.· A premium company electric vehicle and charging card.· Comprehensive training on DENZA products, luxury sales techniques, and EV technologies.· A dynamic role in a high-profile flagship showroom in Antwerp.Kun.wei@icarauto.com