Sales & Business Development Manager

ob PurposeLead commercial growth for Alain Ducasse Chocolate Paris in Riyadh and across Saudi Arabia, developing strong B2C and B2B relationships while protecting the brand’s exceptional standards. Turn craftsmanship, hospitality, and meaningful partnerships into sustainable results. “Setting trends, touching lives.Key ResponsibilitiesBusiness development & partnershipsProactively identify, approach, and develop corporate gifting and partnership opportunities with businesses, luxury hotels, embassies, government entities, event planners, premium brands, and VIP clients.Own the sales process from prospecting, meetings and tailored proposals through negotiation, conversion, fulfilment coordination, and after-sales follow-up.Develop key accounts, repeat gifting programmes, seasonal campaigns, and a well-qualified sales pipeline.Commercial leadershipDevelop commercial plans, budgets, forecasts, and sales targets, monitor revenue, margins, conversion, average transaction value, and profitability.Maintain accurate CRM records, account plans, pipeline reports, and sales forecasts; identify new channels and growth opportunities.Coordinate with production, coordination, marketing, and finance to deliver orders accurately and profitably.Luxury experience & brand stewardshipChampion outstanding boutique and café guest experiences, product storytelling, merchandising, and premium gifting presentation.Build trusted relationships with clients and ensure discreet, personalized handling of VIP and corporate requirements.Partner with marketing and Alain Ducasse stakeholders on launches, events, and brand-aligned activations.Team leadershipCoach and inspire customer-facing colleagues on product knowledge, relationship-building, and sales execution.Work with the Café & Retail Manager to align daily operations with commercial priorities.Key Performance Indicators (KPI’s):Revenue and gross margin against approved targetsQualified B2B pipeline, conversion, and new accountsCorporate gifting and repeat-account revenueCustomer retention, brand standards, and team performanceQualifications & Certifications:Relevant qualifications in business, hospitality or retail are advantageous; equivalent proven commercial experience may be consideredSales Management, Negotiation, or CRM certifications are an advantage.Years of Experience:5–7+ years in luxury retail, premium hospitality, gourmet food, or comparable sectors, with proven B2B/key-account sales and management experience, per the supplied advertisementNature of Experience:Proven experience in B2B sales, key account management, business development, negotiation, sales forecasting, and revenue target achievement.Language Skills:Arabic essential, professional English requiredFrench preferred per the supplied advertisement.