Sales & E-commerce

Company Description Gennesis Europe S.A. is a growing company operating in the European market with a focus on modern commercial and e-commerce activities. The organization emphasizes customer-centric solutions and efficient sales operations to support business growth. Team members collaborate closely across functions to drive digital sales initiatives and optimize customer experiences. The company values professionalism, adaptability, and continuous improvement in a dynamic market environment.Role Description This is a full-time, on-site Sales & E-commerce role based in the Athens Metropolitan Area. The role involves managing online sales channels, updating product listings, monitoring pricing and promotions, and ensuring accurate and appealing content across e-commerce platforms. The Sales & E-commerce specialist will handle customer inquiries, support order processing, and coordinate with internal teams to resolve issues and improve the customer journey. Daily tasks include tracking sales performance, preparing reports, assisting with sales campaigns, and contributing to training materials or sessions for colleagues related to e-commerce processes. The role also requires close collaboration with sales management to implement strategic initiatives and achieve revenue targets.Qualifications Strong Communication skills, including clear written and verbal interactions with customers and internal teams.Customer Service capabilities, with a focus on responsiveness, problem-solving, and maintaining positive customer relationships.Sales skills, including lead follow-up, upselling, cross-selling, and basic negotiation in both online and offline environments.Experience in Training and supporting colleagues on e-commerce tools, sales processes, or customer service best practices.Sales Management exposure, such as assisting with sales planning, performance monitoring, and reporting.Familiarity with e-commerce platforms, online marketplaces, and basic digital marketing concepts.Proficiency in standard office and collaboration tools (e.g., spreadsheets, CRM systems, communication platforms).Ability to work on-site in the Athens Metropolitan Area, manage multiple tasks, and adapt in a fast-paced environment.Previous experience in sales, retail, or e-commerce is beneficial; a relevant degree or training in business, marketing, or related fields is an advantage.