Sales & Marketing Administrator - Building Materials & Architectural Products

Our client is looking for a Sales & Marketing Administrator / Sales Coordinator to support the company’s sales growth and marketing activities in the UAE.The role will involve sales coordination, customer relationship management, lead generation, quotation and order management, market research, digital marketing support, and general sales & marketing administration.The ideal candidate should be confident communicating with customers, have strong follow-up and coordination skills, and be comfortable working hands-on in a growing business environment.Key ResponsibilitiesIdentify and follow up on potential leads through enquiries, referrals, networking, and other channels.Contact prospective customers and introduce the company's products and solutions.Generate new business opportunities and support customer acquisition.Prepare, submit, and follow up on quotations, proposals, and sales orders.Maintain regular communication with existing customers and identify opportunities for repeat and additional sales.Follow up on enquiries, quotations, and pending orders to support sales conversion.Maintain and update the customer database and sales pipeline.Assist with customer meetings, product presentations, and sales activities.Conduct basic market and competitor research to identify new business opportunities.Support sales activities targeting interior designers, architects, contractors, developers, furniture companies, distributors, and other B2B customers.Support the sales team in achieving monthly and annual sales targets.Sales Administration & CoordinationPrepare quotations, sales orders, invoices, and other sales documentation.Coordinate customer orders, deliveries, and product availability.Liaise with Accounts, Warehouse, Logistics, and other departments to ensure smooth order fulfilment.Maintain accurate sales records and prepare regular sales reports.Update customer, quotation, order, and sales information in the ERP system.Monitor pending quotations, orders, deliveries, and customer follow-ups.Handle customer enquiries through email, telephone, and other communication channels.Ensure timely and accurate follow-up on customer requirements.Assist with digital marketing activities, including social media, email campaigns, and online promotions.Support the preparation of product presentations, catalogues, brochures, and marketing materials.Assist with exhibitions, events, product launches, and other marketing activities.Conduct basic market research and provide feedback on customer and market trends.Maintain marketing databases and support general marketing administration.RequirementsBachelor's degree in Sales, Marketing, Business Administration, or a related field.2–4 years of relevant UAE experience in Sales Coordination, Sales Administration, Sales & Marketing, Business Development, or a similar role.Experience dealing with architects, interior designers, contractors, developers, furniture companies, distributors, or B2B customers will be preferred.Previous experience in building materials, architectural products, interior products, hardware, furniture, or a related industry is an advantage.Proven ability to generate leads, follow up on quotations, develop customer relationships, and support sales conversion.Strong communication, presentation, and customer-handling skills.Good knowledge of MS Office, particularly Excel and Outlook.Experience with Odoo ERP or another ERP/CRM system is preferred.Strong organizational, coordination, and follow-up skills.Good written and spoken English.Ability to multitask, prioritize responsibilities, and work independently.Proactive, target-oriented, and commercially minded approach.