Sales & Operations Assistant

📍 Shrewsbury, UK🕒 Full-TimeAbout the RoleAll Pump Solutions (APS) is looking for an organised and proactive Sales & Operations Assistant to support our sales, operations, and business development activities.This is a varied role that combines project coordination, CRM management, follow-up tracking, sales administration, and marketing support. You'll play a key part in keeping projects, orders, and sales activities moving forward while ensuring data and processes are maintained to a high standard.Key ResponsibilitiesOrder Processing & Operations SupportMonitor order processing to ensure procedures are followed correctlyCoordinate between sales, operations, and other departments for smooth project handoversMaintain project trackers and highlight any delays or issuesSupport coordination of internal operations meetingsFollow-Up ManagementTrack actions across sales, operations, business development, and marketingMaintain follow-up logs and monitor overdue actionsLiaise with customers, suppliers, and internal teams to obtain updates, approvals, and responsesProvide regular progress updates to managementBusiness Development SupportCoordinate meetings and prepare materialsTrack leads and opportunitiesMaintain records of business development activity and actionsSales & CRM AdministrationMaintain Pipedrive CRM data and pipeline accuracyPrepare sales presentations and supporting documentsAssist the sales team with proposal formatting and follow-up schedulingFollow up opportunities to keep them progressing through the pipelineMarketing AdministrationCoordinate marketing activities and content schedulesSupport document and brand consistencyLiaise with external marketing suppliers and freelancersSupplier & Delivery CoordinationLiaise with suppliers to obtain and monitor delivery dates.Chase outstanding deliveries and communicate delays to project teams.Assist in resolving supplier defects, shortages and warranty issues.Maintain records of outstanding supplier actions.Document ControlMaintain filing and version control systemsEnsure documents are managed in line with company proceduresWhat We're Looking ForEssential✅ Administrative or coordination experience✅ Comfortable using CRM systems, Microsoft 365, and project tracking tools✅ Excellent attention to detail✅ Strong communication and organisational skills✅ Ability to prioritise and manage multiple tasks✅ Confident using the phone✅ A proactive approach to following up and driving actions to completionDesirable⭐ Experience with Pipedrive or similar CRM systems⭐ Experience with Smartsheet or project management tools⭐ Experience producing sales or marketing materials⭐ Ambition to develop into a more senior coordination or Executive Assistant roleWhy Join APS?You'll become part of a growing and supportive team, working across a range of exciting projects within the water and utilities sector. This role offers excellent exposure to sales, operations, business development, and marketing, making it a great opportunity for someone looking to build a long-term career in project and business coordination.