Sales Assistant - B2B

Company Description Bafleh Jewellery is a leading wholesale and retail jewellery company in the UAE, established in 1992 and known for its strong presence in the regional and international markets. The company specializes in 18kt, 21kt, and 22kt gold and diamond jewellery, as well as loose and certified diamonds, offering both classic traditional and contemporary designs. Operating wholesale and bullion from three offices in the prestigious Gold Center building, Bafleh Jewellery serves a broad client base across the Middle East, Africa, Europe, the U.K., America, and Australia. Leveraging decades of market expertise, the company has successfully expanded into retail and now operates 11 showrooms across the UAE, including 9 in Dubai and 2 in Sharjah. Its focus on understanding client needs, delivering quality and unique products, and building long-term relationships is central to its continued growth.Role Description The Sales Assistant – B2B role is a full-time, on-site position based in Dubai, supporting wholesale and corporate clients. The role involves assisting the sales team with order processing, preparing quotations and invoices, and maintaining accurate client and product records. Responsibilities include responding to client inquiries, presenting product options, coordinating with inventory and logistics teams to ensure timely deliveries, and following up on payments and documentation. The Sales Assistant will help prepare sales reports, support business development activities, and contribute to maintaining strong relationships with regional and international B2B customers. The role also requires collaboration with internal departments to ensure smooth operations and consistent service quality.Qualifications Candidates should possess strong Interpersonal Skills and Customer Service abilities to build and maintain professional relationships with B2B clients.Candidates should possess effective Communication skills, both verbal and written, to handle client correspondence and internal coordination.Candidates should possess Sales skills and a basic understanding of wholesale or B2B sales processes, preferably within jewellery, luxury goods, or related sectors.Candidates should possess solid Organization Skills to manage documentation, orders, schedules, and follow-ups accurately.Experience in jewellery, retail, or wholesale environments is an advantage, along with proficiency in MS Office and CRM or ERP systems.Ability to work on-site in Dubai, handle a fast-paced, multicultural environment, and communicate confidently in English; additional languages such as Arabic or Hindi are beneficial.A high school diploma is required; a diploma or degree in Business, Marketing, or a related field is preferred.