Sales Assistant London

BallereTTe is an Italian artisanal footwear brand specialized in women’s ballet flats, positioned in the contemporary luxury segment. The brand serves a refined, international clientele with a strong appreciation for craftsmanship, design, and understated elegance.With 12 boutiques across Italy and a fast-growing global e-commerce presence shipping worldwide, BallereTTe is expanding its international retail presence, having opened its new London boutique at 141 King’s Road in July.We are currently recruiting:Sales Assistant / Junior Sales AssistantLocation: 141 King’s RoadContract: Contract type and level will be defined based on relevant experience. Permanent contract; part time or full time.Availability: Immediate availability requiredCompensation: Fixed salary package plus a variable bonus based on store sales performanceOperations: Store operating 7 days a week, year-round, within UK legal opening hoursCANDIDATE PROFILE:Excellent English (additional languages highly valued)Strong communication skills, natural empathy, and ability to build long-term client loyaltyPassion for luxury retail, footwear, and an elevated client experienceConsultative sales approach with the ability to read customer needs and adapt accordinglyAbility to perform under pressure and manage multiple clients simultaneously during peak periodsHighly organized, autonomous, and comfortable with solo shiftsStrong alignment with brand values and aestheticResults-oriented mindset with a focus on store performance, KPIs, and turnoverMotivation to work within a performance-based bonus structureWe are looking for commercially driven, client-focused individuals who are passionate about building genuine customer relationships rather than purely transactional sales.SALES ASSISTANT RESPONSABILITIES:Day-to-Day Operations: Handling daily boutique activities, store opening, and closing proceduresClient Journey: Delivering an end-to-end client experience (welcome, fitting, styling, payment, packaging, and newsletter subscriptions)Inventory Control: Handling deliveries, quality checks, stock organization/replenishment across levels, and taggingReporting & Cash Handling: Managing cash procedures and contributing to daily sales reportingVisual Merchandising: Maintaining and updating window and in-store displaysCRM & Events: Managing the client database, supporting CRM communications, and assisting with store eventsStore Maintenance: Keeping the sales floor and stockroom clean, organized, and presentable at all times