Sales Associate

#WeAreAverdaAbout AverdaAverda is a leading global provider of integrated waste management and environmental services, delivering innovative, sustainable solutions to some of the world’s most complex waste challenges. Operating across multiple markets, we are committed to transforming waste into value while safeguarding the environment, supporting our communities, and driving operational excellence.OverviewWe are looking for a proactive, organized and customer-focused Sales Associate to support our Sales and Key Accounts team.The role will primarily involve indoor, telephone-based sales activities, lead generation, customer follow-ups, appointment scheduling, sales coordination and documentation support.The successful candidate will play an important role in developing new business opportunities, maintaining customer relationships, and ensuring smooth coordination throughout the sales process, particularly for waste management and environmental service solutions.Key ResponsibilitiesInside Sales & Lead GenerationConduct outbound calls to prospective customers and businesses to introduce the company's waste management services.Generate, identify, and qualify potential sales leads through telephone calls, online research, and existing databases.Understand customer requirements and identify opportunities for waste collection, recycling, waste disposal, and other environmental services.Follow up on inquiries, quotations, and prospective customers to convert leads into business opportunities.Maintain an updated database of prospects, customers, and sales activities.Appointment Scheduling & Sales CoordinationArrange appointments and meetings for the Sales and Key Accounts team with potential clients.Coordinate customer meetings, site visits, and service discussions.Follow up with clients after meetings and ensure timely communication.Maintain an organized appointment calendar and track the progress of potential opportunities.Sales Administration & DocumentationPrepare quotations, proposals, and other sales-related documents.Assist in preparing service agreements and customer onboarding documentation.Coordinate with the Operations, Finance, and Legal teams to collect the necessary information for contract preparation and processing.Maintain accurate customer records, contracts, quotations, and sales documentation in Salesforce CRM.Customer Relationship ManagementHandle incoming calls and customer inquiries professionally.Follow up with existing customers regarding service requirements, renewals, and additional business opportunities.Maintain professional communication with customers through calls and emails.Support the sales team in ensuring customer satisfaction and timely resolution of queries.Sales Reporting & Performance TrackingPrepare daily and weekly reports on calls made, leads generated, appointments scheduled, and follow-ups completed.Update the Salesforce CRM system database regularly.Monitor lead conversion progress and provide regular updates to the Sales Manager.Qualifications & Experience Bachelors in Administration, or related fieldExperience in inside sales, telemarketing, telesales, sales coordination, or customer service.Excellent telephone communication and interpersonal skills.Strong command of written and spoken English.Proficiency in MS Office, particularly Excel, Word, and Outlook.Experience with CRM systems and sales databases is an advantage.Strong organizational skills and attention to detail.Ability to manage multiple tasks, follow up consistently, and meet deadlines.A proactive, target-oriented, and customer-focused approach.UAE Light Vehicle Driver’s license is mandatory.If you think you have what it takes to make the world a cleaner place, if you can see value where others see waste and if you aren’t afraid of a challenge, why not start your journey with us today.Averda welcomes candidates from all backgrounds, actively promotes diversity in the workforce, and is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*