Sales Associate

Company Description Zales Jewelers is a contemporary jewelry retailer focused on helping customers express their unique style every day, not just on special occasions. The brand offers a wide range of pieces from earrings to anklets, designed for head-to-toe self-expression. Zales encourages customers to experiment with what feels precious to them and to discover jewelry that reflects their individuality. Team members help guests find pieces that make them feel confident, stylish, and seen.Role Description This full-time, on-site Sales Associate role is based at our Zales Jewelers store in Deer Park, NY. The Sales Associate assists customers in selecting jewelry, provides product information, and offers personalized recommendations to create memorable shopping experiences. Daily responsibilities include greeting customers, understanding their needs, presenting merchandise, and handling sales transactions accurately. The role also involves maintaining store displays, keeping the sales floor clean and organized, supporting inventory processes, and adhering to company policies and procedures. Sales Associates collaborate with team members to meet sales goals, support promotional activities, and uphold Zales’ standards of customer service and professionalism.Qualifications Strong customer service and interpersonal skills, with the ability to build rapport and provide a welcoming in-store experience.Sales and retail skills, including point-of-sale operation, cash handling, and meeting individual or team sales targets.Communication skills, such as clear verbal communication, active listening, and the ability to explain product features and benefits.Organization and attention to detail, including maintaining visual merchandising standards and assisting with inventory accuracy.Ability to stand for extended periods, move between tasks efficiently, and work a flexible schedule including evenings, weekends, and holidays.Interest in jewelry, fashion, or accessories and willingness to learn product knowledge and styling recommendations.Prior retail or customer-facing experience is preferred but not required; training will be provided.High school diploma or equivalent is typically expected.