Sales Associate London

About the RoleAs a Sales Associate at Ermanno Scervino, you will welcome a global clientele with a vibrant, magnetic energy that perfectly embodies our high-fashion universe. Your mission is to communicate the heritage and craftsmanship of our collections, transforming every boutique visit into a bespoke luxury experience. By building genuine connections, you will naturally drive sales and foster long-term customer loyalty. Ultimately, your passion will elevate the sales floor while maintaining the impeccable standards of our house.ResponsibilitiesAchieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the CompanyPerform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of salesOrganize your own work in order to achieve sales objectives and observe timelinesKeep constant tabs on products present in the store and their prices, capture customer data according to the CRMEnsure that customers are informed of the arrival of new collections and special eventsContribute to upholding the visual display of all products in accordance with brand visual standardsTake an active role in inventory. Participate in goods receiving and ensure quality controlBe aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand imageGather feedback from customers on the collection and communicate it to the Store ManagerRequired Skills1 year of experience as a Sales Associate within retailFull-time availabilityA true passion for the fashion world and current trendsA people-centric mindset with a love for building authentic connectionsHigh energy and an approachable attitude that brightens our customers' dayHigh flexibility and ability to adapt to different customersAbility to engage with clients showing passion for fashion productsWork as a team player with colleagues to contribute to a positive working environmentAbility to work with a flexible scheduleFluency in an additional language is a plusVisa sponsorship is not available for this role. Applicants must be legally authorized to work full-time in the UK without restriction.What We OfferSalary: £30,000 per annum grossPerformance-based commission schemeOpportunities for career progression and development.