Sales Coordinator

Tensator is a recognised leader in the management of the customer journey. The company offers a large range of innovative technology solutions and products that have been proven to increase profitability, efficiency and revenue for organisations around the world. Tensator empowers blue chip retailers, international airport terminals, transport providers, financial institutions, major exhibition, leisure and entertainment venues, construction sites, and retailers to speed customer flow through the queue, improving operational efficiency and customer satisfaction. Tensator helps eliminate lost revenues through walk-aways and drives high value impulse sales with its range of queue management solutions. The company’s HQ is based in Milton Keynes, UK with global offices in USA, Germany, France, Poland, UAE and India. The company is also supported by a worldwide network of distribution partners.ABOUT THE JOBThis position is to be held at our Dubai office. Description: Ensure received sales orders from existing or new customers are dealt with promptly, accurately within 24 hours of receipt; Provide first line response telephone cover for all incoming calls and forward sales calls to Business Development Managers; Generate quotes, Order acknowledgement, Invoicing, Dispatch note, Credit note for existing accounts and new accounts; Provide 1st class customer assistance; Coordinate the communication between Tensator FZE, the mother company Tensator Limited, Other group Company Suppliers and other local external suppliers; Coordinate the e-mailing of catalogues from customer enquiries; Make sure any potential areas of concern are highlighted to individual BDM, or Managing Director; Provide professional support and advice to customers by written and telephone contact when required; Be prepared to work in other departments (Operations & Production) as and when required; Highlight customer concerns to the relevant BDM or Managing Director. Attain a high level of product knowledge in all areas.     ResponsibilitiesCoordinate with the sales teamAssure quality of sales related equipment and update if necessaryMonitor team's progress, identify shortcomings, and propose improvementsQualificationsBachelor's degree or equivalent experience4+ years' experience in sales administration related roleWell-organized with an aptitude in problem-solvingStrong verbal and written communication skillsMonthly Salary: AED 6,000 to AED 8,000 depending on experienceHealth insurance including dentalYearly ticket