Sales Coordinator

Company Description Taj Al Mulook General Trading LLC (Tajchem) is a multinational chemical distribution organization with over 36 years of operations and a head office in Dubai, supported by subsidiaries in the Netherlands and Saudi Arabia. The company is ISO 9001 certified and holds strong credit ratings from Coface and Dun & Bradstreet, reflecting its financial stability and reliability. Tajchem serves the Middle East and Africa regions, supplying chemicals to diverse industries such as polyurethane, coatings, plastics, construction, lubricants, oil and gas, petrochemicals, water treatment, ceramics, food and feed, and specialty chemicals. With state-of-the-art warehousing facilities across key locations and a specialized sales team, Tajchem offers technical and professional services, inventory management, hazardous cargo handling, and transportation. The company continues to expand its product portfolio and market reach, maintaining strong supplier relationships to ensure a consistent supply of quality products at competitive prices.Key Responsibilities • Coordinate sales activities and customer requirements. • Prepare quotations, sales orders, invoices, and related sales documentation. • Follow up on customer inquiries, orders, deliveries, and pending requirements. • Follow up with customers regarding outstanding payments and share Statements of Account (SOA) when required. • Prepare and maintain inventory and debtor aging reports for management review. • Coordinate and follow up with shipping lines and suppliers regarding incoming shipments and delivery schedules. • Coordinate with sales, logistics, warehouse, finance, and other departments to ensure smooth operations. • Maintain accurate customer, sales, inventory, and payment records. • Prepare regular sales and management reports. • Support the sales team with customer follow-ups and business coordination. • Build and maintain strong relationships with existing customers. • Handle customer concerns and coordinate with relevant departments for timely resolution. Requirements • Bachelor’s degree in Business Administration, Commerce, Marketing, Chemistry, or a related field. • Minimum 2 years of relevant experience, preferably in the chemical industry. • Fluent in English and Hindi/Urdu. • Strong communication, coordination, follow-up, and organizational skills. • Good knowledge of MS Office, especially Excel and Word. • Experience with SOA, debtor aging, inventory reporting, and shipment coordination is preferred. • Candidates must currently be based in the UAE. • UAE experience in the chemical industry will be an added advantage.