Sales Coordinator

The Sales Coordinator will support the sales team in managing customer accounts, processing orders, coordinating with production and logistics teams, and ensuring smooth execution of sales operations in the steel industry. The role requires strong coordination skills, attention to detail, and knowledge of steel products and B2B sales processes.Key Responsibilities:Sales Support & CoordinationAssist sales team in preparing quotations, proposals, and tenders for steel products (TMT bars, structural steel, coils, sheets, etc.)Coordinate with clients for order confirmation, specifications, and delivery requirementsMaintain and update customer databases and sales recordsOrder ManagementProcess sales orders in ERP/system accurately and ensure timely entryCoordinate with production and warehouse teams for order fulfillmentTrack order status from placement to deliveryCustomer CommunicationHandle customer inquiries via phone, email, and meetingsProvide updates on order status, pricing, and delivery schedulesResolve basic customer issues and escalate complex matters to sales managersCoordination with Internal TeamsWork closely with logistics for dispatch planning and delivery schedulingCoordinate with finance for invoicing, payment follow-ups, and credit controlLiaise with production for stock availability and customization requirementsDocumentation & ReportingPrepare daily/weekly sales reportsMaintain records of quotations, purchase orders, invoices, and contractsSupport in preparing MIS reports for management reviewRequired Skills & Qualifications:Bachelor’s degree in business administration, Commerce, or related field1–3 years of experience in sales coordination (preferably in steel, construction, or manufacturing industry)Strong understanding of steel products and B2B sales process (preferred)Proficiency in MS Office (Excel, Word) and ERP systemsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAttention to detail and accuracy in documentation