Sales Coordinator

At the Shangri-La Group, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance, and effort recognitions.As a Sales Coordinator, We Rely on You ToProvide administrative and operational support to ensure the efficient day-to-day operations of the Global Sales teamManage and respond to customer enquiries, supporting sales follow-up activities across all market segmentsMaintain accurate Salesforce records and coordinate the timely distribution of sales leads to hotelsSupport the launch, administration, and tracking of corporate RFP processesAssist with CRM initiatives, database management, and sales campaignsCoordinate the preparation of sales presentations, showcases, trade events, and familiarization tripsMaintain regular communication with hotels and Global Sales Offices worldwide to ensure effective coordination and information flowPrepare, generate, and consolidate monthly, quarterly, and ad hoc production reports and sales analyticsMaintain and continuously improve administrative procedures, workflows, and systems to enhance operational efficiencyProcess forms, contracts, reports, sales system updates, and other administrative duties as assignedWe Are Looking for Someone WithAt least 1 year of experience in hospitality, sales support, administration, or a related fieldExcellent organizational, coordination, and time management skillsThe ability to manage multiple priorities and meet deadlines in a fast-paced environmentGood attention to detail, with excellent administrative discipline and a commitment to accuracy and qualityExcellent interpersonal skills and the ability to build collaborative working relationships across teams and culturesThe confidence to work in a multicultural, global environment and collaborate effectively with stakeholders across different countries and time zonesA customer-centric mindset with a passion for delivering exceptional service and supporting a luxury hospitality brandProficiency in Microsoft Office applications, particularly Excel and PowerPointA good aptitude for learning and adopting new technologies and digital toolsLocal package will be offered to successful candidate.If you are the right person, what are you waiting for? Click the apply button now!