Sales Coordinator

Years of Exp. req. Minimum 2-5 years of work experienceRole summaryThe Sales Support and MIS role for the Salesforce division is responsible for managing and analyzing sales data to support strategic decision-making and improve operational efficiency. This role acts as a bridge between the sales team and management, ensuring timely and accurate reporting.Detailed Responsibilities Data Management: Maintain and update Salesforce CRM records, ensuring data accuracy and consistency. Reporting & Analysis: Generate daily, weekly, and monthly sales reports, dashboards, and performance metrics. Performance Tracking: Monitor sales team KPIs and track progress against targets. Insights & Forecasting: Analyse trends and provide actionable insights to improve sales strategies and forecasting. Coordination: Collaborate with sales, marketing, and IT teams to streamline reporting processes and CRM usage. Compliance & Accuracy: Ensure adherence to company policies and data confidentiality standards.Qualification (Minimum)  Bachelor's degree in any streamSkills Proficiency in Salesforce CRM Strong Excel and data visualization skills Attention to detail and analytical mindset Ability to communicate insights clearly to both technical and non-technical stakeholders.Competencies Required Analytical Thinking: Ability to interpret complex data, identify trends, and draw meaningful conclusions to support decision-making. Attention to Detail: High level of accuracy in managing, compiling, and reporting data. Technical Proficiency: Strong command over Salesforce CRM and MS Excel (including pivot tables, VLOOKUP, formulas, charts). Familiarity with BI tools like Power BI. Communication Skills: Ability to present data and insights clearly to sales leadership and non-technical stakeholders. Good written and verbal communication skills. Problem-Solving: Proactive in identifying data inconsistencies or gaps and resolving issues independently. Time Management: Ability to prioritize tasks and deliver reports within tight deadlines. Collaboration: Willingness to work closely with sales, marketing, and IT teams for data collection, process improvements, and system integration. Business Acumen: Understanding of sales processes, KPIs, and how data influences business performance and strategy. Data Integrity & Confidentiality: Commitment to maintaining the accuracy, security, and confidentiality of sensitive business data. Adaptability: Comfortable with evolving tools, systems, and processes in a dynamic business environment.