Sales Coordinator

Company DescriptionDurian Laminates, a division of Cedar Decor, has been producing Decorative High-Pressure Laminates since 2006. The company operates with cutting-edge technology across 8 production lines in 3 manufacturing units. Renowned for its durable, versatile, and affordable laminates, Durian aims to enhance spaces in homes, offices, and projects. With a commitment to sustainability, the company integrates environmentally responsible practices, ensuring high-quality and long-lasting products. Durian Laminates is dedicated to exceeding customer expectations with innovative designs and superior service.Core ResponsibilitiesMaintain 100% accurate, timely sales data across ERP systems and trackersCommunicate schemes to distributors and sales teams, keeping GM/AGM alignedPrepare incentive data to support performance evaluation and reward programsProcess Credit Notes for party claims and first liftingManage the order lifecycle from PI sharing to dispatch, ensuring on-time deliveryDraft and maintain Distributor MOUs with Legal and SalesBuild Sales Review and Sales Intelligence reports covering Target vs. Actual, deviation analysis, loss of sale, and regional trendsWork with Dispatch, SCM, and Finance to resolve escalationsLead Excel automation projects to replace manual reportingResolve customer complaints and train new team members on CRMEducationBachelor’s degree in Business Administration, Commerce, or a related field (BBA/B.Com/BE)MBA in Sales & Marketing or Operations (preferred, not mandatory)Experience2-5 years in sales coordination, sales operations, or MIS reportingHands-on exposure to ERP systems, distributor management, and order-to-dispatch processes