Sales Coordinator | FMCG Distribution | Dubai

About the Role

We are looking for a highly organized and detail-oriented Sales Coordinator to support the sales team in managing day-to-day operations, client communications, and order processing. This role serves as the key link between sales, logistics, and finance teams, ensuring smooth execution of orders, accurate reporting, and excellent customer service.The ideal candidate is proactive, reliable, and thrives in a fast-paced environment where precision and communication are essential.

Key Responsibilities

Sales Operations & SupportAssist the sales team with order entry, quotations, and follow-ups.Coordinate between sales, warehouse, and logistics to ensure timely deliveries.Manage the sales database, updating client information, price lists, and order histories.Prepare sales reports, forecasts, and performance summaries for management.Track order status, delivery schedules, and payment collections.Customer & Account ManagementAct as a point of contact for B2B and retail clients, handling inquiries and requests efficiently.Support the team with key account coordination, ensuring all trade terms and agreements are followed.Follow up with clients for order confirmations, invoices, and feedback.Ensure a seamless customer experience from order to delivery.Documentation & CoordinationHandle sales invoices, delivery notes, and contracts, ensuring accuracy and compliance.Coordinate export and local distribution documentation with logistics and finance teams.Maintain a clear filing and tracking system for all sales-related documents.Reporting & AnalysisCompile weekly and monthly sales reports, performance KPIs, and inventory updates.Provide administrative support for sales meetings, trade promotions, and presentations.Monitor stock levels and coordinate reorders based on demand forecasts.Qualifications & Skills:Bachelor’s degree in Business, Sales, or related field.2–4 years of experience in a sales coordination or customer support role, ideally in FMCG or food distribution.Strong knowledge of sales processes, documentation, and CRM systems.Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of ERP systems (SAP, Zoho, Odoo) is an advantage.Excellent communication and organizational skills.Detail-oriented with strong multitasking abilities.Fluent in English (Arabic is a plus).Why Join Us?Be part of a fast-growing fmcg distributor expanding across retail and B2B channels.Gain hands-on exposure to sales operations, client management, and distribution networks.Competitive salary + performance-based incentives.Collaborative and creative work culture.

Location: Dubai, UAEEmployment Type: Full-time