Sales Development Representative

Role OverviewGenerate and qualify leads using the BANT methodology (Budget, Authority, Need, and Timeline), execute structured outbound outreach across LinkedIn, WhatsApp, and phone, schedule product demos, and hand qualified opportunities over to the closing team, maintaining a consistent pipeline of qualified sales opportunities.Key ResponsibilitiesExecute a structured weekly outbound prospecting plan, averaging up to 83 targeted outreach activities per week across the retail, hospitality, contracting, and recruitment sectors.Follow the established multi-channel outreach sequence.Qualify prospects using the BANT framework and maintain accurate, up-to-date records in Zoho CRM, ensuring all mandatory fields are completed, and pipeline stages are updated daily.Schedule product demonstrations and seamlessly hand overqualified opportunities to the closing team, providing clear summaries of customer needs, pain points, and business requirements.Build, maintain, and enrich target account and prospect lists using LinkedIn Sales Navigator and approved data sources.Participate in daily sales stand-ups and ensure newly generated leads are reviewed, qualified, and actioned within the required timeframe.Gather and communicate market insights, customer feedback, and recurring objections to the Product and Marketing teams on a weekly basis to support continuous improvement.Required QulaificationsBachelor’s Degree in Business Administration, Marketing, Information Systems, or a related field.Fresh graduate or up to 2 years of professional experience, with a strong interest in B2B SaaS and technology sales.Good proficiency in English.Required Skills & CompetenciesStrong written and verbal communication skills, with confidence and professionalism when initiating cold outreach.Highly disciplined and target-oriented, with the ability to consistently achieve daily and weekly activity goals.Fast learner with the ability to quickly understand and apply sales methodologies such as BANT and MEDDPICC.Strong organizational skills and attention to detail, particularly when maintaining accurate CRM records.Resilient, adaptable, and comfortable handling rejection while maintaining a positive and professional approach.