Sales Development Representative - Rochdale UK

We are looking for an enthusiastic Sales Development Representative to drive new business development through proactive outbound engagement, prospecting activity, and customer acquisition across the UK region.Working alongside Sales Managers as part of a regional team, the role focuses on generating new business opportunities, developing new customer relationships, and supporting regional sales growth.You will be responsible for proactive outbound calling, prospecting, and lead generation activities across the assigned territory.You are expected to have a strong knowledge of RISCO products along with a good understanding of relevant competitor products and market opportunities.This role is based at our Rochdale office and requires office attendance three days per week.

Responsibilities

Develop business opportunities by seeking and identifying new accounts, proactively contacting new potential clients, building relationships, and providing information, explanations, and quotesVerify marketing leads and convert them into qualified sales leadsProactively identify and pursue new leads using available sales and marketing toolsAct as the first point of contact for new leads, creating engagement and building interest in RISCO products and solutionsBuild and expand a regional sales pipeline alongside the respective Sales ManagerSupport sales activity and arrange customer meetings, demonstrations, and training sessions with Sales Managers where requiredUnderstand the needs and requirements of clients and propose appropriate training solutions/programsProvide support and advice on the Risco products and maintain a good understanding of relevant competitor products and market trendsPromote events, training activities, and special offers to installers through targeted outbound communicationProvide customer quotes and pricing in line with company policies, escalating approvals where requiredCollaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topicsProactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas to build value propositionKeep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM systemReport customer feedback to relevant managers and participate in weekly meetings, including Risco roadshows and eventsUndertake any other duties reasonably expected by the companyRequirementsPrevious experience in a B2B Sales Development Representative / Inside Sales / Outbound Sales roleProven experience in cold calling, prospecting, lead generation and new customer acquisitionExperience selling electronic products or solutions that combine hardware and software, with strong technical aptitudeConfident and comfortable making a high volume of proactive outbound callsNative-level English, with excellent verbal and written communication skillsExperience working with CRM systems such as HubSpotExperience within the security industry - an advantage Ability to work from our Rochdale office three days per week